Picture loses color when tuning to certain FTA channels

[Josef]

Hi, I recently replaced my messed up FTA receiver with a Lexium DBS6600 mini. Everything seems to work fine with exception to one quirk. When I tune in to any channel on Galaxy 19 that has the 12028 H transponder at frequency 21980 the picture freaks out and goes black and white. Can someone please tell me what the heck is going on here?

Thanks,

 

[FaT Air]

Not really, but you could try deleting that transponder. Cycle power on the receiver. Then manually add that transponder and scan it to load the channels. That would be the first thing that I'd try. If that doesn't work: how are you sending the video to the television? Could it be a setting here?

 

[SatelliteAV]

Are the banners and other on screen video overlays remain in color on these channels or do they also lose color?

 

[N5XZS]

You must be getting KTV-1 and KTV-2, in 576i 50 Hz in PAL or SECAM video format.

 

[SatelliteAV]

Doesn't the receiver perform auto conversion to NTSC. If not, that would seem to be unheard of these days....

 

[Josef]

Yep, that's what it was. Thanks for your help.

 

[Josef]

SatelliteAV, you are correct. This particular model doesn't switch between formats. I found a manual way to switch between them for my model on the dealer's site, had to call them to get pointed to the right place. Thanks again guys.