I've been having intermittent problems with Amazon Prime video programs loading using the H3 guide listing. I can get to the program I want to watch, but when I try to view it, it starts to load and then stalls. Eventually, a screen pops up saying "something went wrong, try again later". I've tried rebooting the hopper without success. Sometimes switching the HDMI input on my LG TV works, but not always. I don't have this problem on my phone or computer, so it is not a network or router issue.
I did a quick google search and found that this is a common problem associated with overloading or corruption of the data cache in the Amazon app and the solution is to clear the cache. Easy to do on a computer or phone, but I don't know how to do this on the H3. If anyone a solution or suggestion, I'd appreciate some help. Thanks.
I did a quick google search and found that this is a common problem associated with overloading or corruption of the data cache in the Amazon app and the solution is to clear the cache. Easy to do on a computer or phone, but I don't know how to do this on the H3. If anyone a solution or suggestion, I'd appreciate some help. Thanks.
