Question about dish equipment return...

[Mark1983]

I was a dish net customer from late 2004 until late 2007. when I cancelled my service I was told by a rep that there was no need to return any of the recievers. No return boxes were sent, no communication at all. Last fri. I contacted a local dish net dealer. I'm not satisfied with cable at all, Anyway, when he entered my info into the system it told him that I had unreturned equip. After several conversations with dish they are telling me that I will have to purchase my equip if I want to return. I am still working with dish to resolve. Any advice or help would be appreciated. It's my first post so go easy on the Greenhorn! Thanks

 

[tstolze]

Any chance you still have or know where the old equipment is located?

 

[Ilya]

Welcome to the forum, Mark1983!

 

[Claude Greiner]

I could look into it for you, pm me the following...

Name
Address
Phone
Dish Network Account number

I'll call retail services in the morning and see whats going on and if we can get an excepton made on your account

Claude Greiner
Dishstore.net

 

[Mark1983]

I have no idea where it is! I discarded it at least a yr 1/2 ago.

 

[Mark1983]

btw, thanks for the welcome Ilya