Question on turning on new TV and Hopper 3

[LindaB]

Hi everyone,
We got a new TV that is hooked up to a Hopper 3. With our old tv, every time we turned on the system with the dish remote it would go on to the dish network. Now every time we turn on with the remote it goes to the TV and apps first, then we have to use the TV remote to switch back over to Dish network. I am sure it is just a setting somewhere, just not sure where to start to look. As they were both sony tv's the remote worked as soon as we hooked up the new tv, so we didn't think we had to redo set up with remote for new tv, but guess there is still something wrong in a setting of some kind. Any help is apppreciated.
Thank You

 

[cpdretired]

Program Remote to TV or Other Device

my.dish.com

 

[LindaB]

The dish remote works fine changing channels, volume etc. It is just when first turning it on, it goes to TV first instead of Dish

 

[charlesrshell]

The dish remote works fine changing channels, volume etc. It is just when first turning it on, it goes to TV first instead of Dish

Have you checked your TV CEC settings?

 

[LindaB]

Have you checked your TV CEC settings?

Not sure what CEC settings are?

 

[charlesrshell]

Not sure what CEC settings are?

Your TV CEC setting is probably ok since when you hit the DISH power button both your TV & Hopper turn on. Have you tried a different Sony setting in your DISH remote? Maybe load your Sony model number!

 

[LindaB]

No have not tried that because when we first turned it on, channels changed, volume, etc. I will try that next, thanks, will let you know if that works

 

[charlesrshell]

No have not tried that because when we first turned it on, channels changed, volume, etc. I will try that next, thanks, will let you know if that works

Maybe try a different TV HDMI input too.

 

[LQQK]

Maybe try a different TV HDMI input too.

Try ARC input 1st.

 

[LindaB]

Okay, just checked the remote and that is fine, correct remote. So I turned system off and waited for Hopper light to go off, then turned system back on and goes right to Sony TV Home screen, I waited a minute and all of a sudden it switched to the Hopper. We have our Sony Soundbar plugged into the ARC which needs to be. Our Hopper HDMI is plugged into 1.
But should not have to have it go to Sony TV home screen first and wait minute for it to switch over to Hopper 3??? When you turn on with remote, shouldn't everything turn on and just go to Dish Hopper 3 first?? So frustrating, UGH

 

[charlesrshell]

Okay, just checked the remote and that is fine, correct remote. So I turned system off and waited for Hopper light to go off, then turned system back on and goes right to Sony TV Home screen, I waited a minute and all of a sudden it switched to the Hopper. We have our Sony Soundbar plugged into the ARC which needs to be. Our Hopper HDMI is plugged into 1.
But should not have to have it go to Sony TV home screen first and wait minute for it to switch over to Hopper 3??? When you turn on with remote, shouldn't everything turn on and just go to Dish Hopper 3 first?? So frustrating, UGH

Try plugging Hopper into another TV HDMI input.

 

[LindaB]

Try plugging Hopper into another TV HDMI input.

Okay, just tried that, we used to have our HDMI into 1 so that is where we put in on the new tv, however I just looked and on new TV it says hdmi4 is for 4K 120, so I put the HDMI into that from the hopper, but still when turning on system it goes to the TV home screen first

 

[tsunami2311]

change the last input setting, most tv now have option for tv to turn to last input or homepage when it turns on.

 

[LindaB]

Not sure I understand. I left the HDMI in 4 because on back it does say for 4K 120. This is the connection from the Hopper 3. The TV is brand new, 2022 Sony XR-65A80K

 

[charlesrshell]

Not sure I understand. I left the HDMI in 4 because on back it does say for 4K 120. This is the connection from the Hopper 3. The TV is brand new, 2022 Sony XR-65A80K

I would call Sony support. Sounds like something in the new Sony model causing your issue. I hope it is a TV setting someplace!

 

[charlesrshell]

Not sure I understand. I left the HDMI in 4 because on back it does say for 4K 120. This is the connection from the Hopper 3. The TV is brand new, 2022 Sony XR-65A80K

Go into DISH settings. Click on the Power icon. What does it say?

 

[LindaB]

I would call Sony support. Sounds like something in the new Sony model causing your issue. I hope it is a TV setting someplace!

Thanks and yes I guess that will be our next step.
New Technology, isn't it supposed to be easier. Our old Sony was booting up every time we turned it on for about 3-4 minutes and then was also freezing up, so just decided it was 6-7 years old and time to replace it.

 

[charlesrshell]

Thanks and yes I guess that will be our next step.
New Technology, isn't it supposed to be easier. Our old Sony was booting up every time we turned it on for about 3-4 minutes and then was also freezing up, so just decided it was 6-7 years old and time to replace it.

I hear ya. It's always something causes headaches! Good luck. Let us know how goes it.

 

[tsunami2311]

https://www.sony.com/electronics/support/articles/00257833

 

[charlesrshell]

https://www.sony.com/electronics/support/articles/00257833

Nice research tsunami2311