RE: [VOOM] Anyone else lose channels 615/616?

[seattlesatelliter]

[VOOM] Anyone else lose channels 615/616?

Noticed last night that we had lost them with "Subscribe and
receive..." box in their place. Had watched 615 but not 616 yet.
Did all the usual rebooting, calling CSRs and getting a hit through
the sat. All to no avail. CSR said they weren't aware of a problem
on VOOM's end.

Watching HDTV under cloudy Seattle skies, Gill





------------------------ Yahoo! Groups Sponsor --------------------~-->
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/

 

[Robert Heitner]

nope, both on now


Robert Heitner Jr. 281.538.2886 X106
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>

Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>



_____

From: seattlesatelliter [mailto:seattlesatelliter@yahoo.com]
Sent: Friday, December 03, 2004 1:45 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Anyone else lose channels 615/616?



Noticed last night that we had lost them with "Subscribe and
receive..." box in their place. Had watched 615 but not 616 yet.
Did all the usual rebooting, calling CSRs and getting a hit through
the sat. All to no avail. CSR said they weren't aware of a problem
on VOOM's end.

Watching HDTV under cloudy Seattle skies, Gill





Yahoo! Groups Sponsor

ADVERTISEMENT

<http://us.ard.yahoo.com/SIG=129avhhfe/M=298184.5639630.6699735.3001176/D=gr
oups/S=1705036932:HM/EXP=1102189498/A=2434971/R=0/SIG=11eeoolb0/*http://www.
netflix.com/Default?mqso=60185400> click here

<http://us.adserver.yahoo.com/l?M=298184.5639630.6699735.3001176/D=groups/S=
:HM/A=2434971/rand=628930373>

_____

Yahoo! Groups Links


* To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/


* To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]



------------------------ Yahoo! Groups Sponsor --------------------~-->
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/

 

[fayrich]

Same problem here. Had been receiving HGTV until yesterday. Have tried both hard and soft reboots to no avail. Also, have never received the 7.26 software as of yet. Called and spoke to a CSR who could only say that I must have the new software to receive these 2 channels--?????Why was I previously getting HDTV if this is the case? And why is it taking so D* long for me to get the upgrade? He also said that the telephone line must be connected to get the upgrade. Well, I don't buy this, and my phone line is connected. Anyone else in this same set of circumstances?

 

[philhu]

Noticed last night that we had lost them with "Subscribe and
receive..." box in their place. Had watched 615 but not 616 yet.
Did all the usual rebooting, calling CSRs and getting a hit through
the sat. All to no avail. CSR said they weren't aware of a problem
on VOOM's end.

Watching HDTV under cloudy Seattle skies, Gill

Do the CSR's ever talk? I was missing 615/616 yesterday. He knew immediately of the problem. 'Paired my card', sent a hit. Voila. Worked
fine, took 5 minutes.

I cannot believe a company where 2 different CSR's go from 'I know nothing of this problem' to 'Oh yes, we know of that problem, wait a second'

What's going on? This kind of comment is all through the postings!

 

[mike]

[VOOM] Re: Anyone else lose channels 615/616?

i had no phone line connected when i got the update

--- In VOOM@yahoogroups.com, FAYRICH <satguys2004@y...> wrote:
>
> Same problem here. Had been receiving HGTV until yesterday. Have
tried
> both hard and soft reboots to no avail. Also, have never received
the
> 7.26 software as of yet. Called and spoke to a CSR who could only
say
> that I must have the new software to receive these 2 channels--
?????Why
> was I previously getting HDTV if this is the case? And why is it
taking
> so D* long for me to get the upgrade? He also said that the
telephone
> line must be connected to get the upgrade. Well, I don't buy
this, and
> my phone line is connected. Anyone else in this same set of
> circumstances?
>
>
> --
> FAYRICH
> -------------------------------------------------------------------
-----
> This message was posted via http://www.satelliteguys.us by FAYRICH





------------------------ Yahoo! Groups Sponsor --------------------~-->
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/

 

[Ilya]

For those having problems with 615 and 616:
Please read the following post at VOOM.SatelliteGuys.US:

http://www.satelliteguys.us/showthread.php?p=246709

 

[Robert Heitner]

The CSR who told you that you need a phone connected to get the download is
full of sh*t. I have heard you need to be on the new download in order to
get 615/616 but that's it. If I were you, I'd unplug 5 mins before you're
ready to go to bed tonight, plug back in and leave it alone till morning and
see if the download happens.

I also think someone on satelliteguys.us said they found a way to force the
download.. not sure about that.

Good luck,

Robert Heitner Jr. 281.538.2886 X106
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>

Home of Riata CRM http://www.riatacrm.com

_____

From: FAYRICH [mailto:satguys2004@yahoo.com]
Sent: Friday, December 03, 2004 2:12 PM
To: VOOM@yahoogroups.com
Subject: Re: [VOOM] Anyone else lose channels 615/616?



Same problem here. Had been receiving HGTV until yesterday. Have tried
both hard and soft reboots to no avail. Also, have never received the
7.26 software as of yet. Called and spoke to a CSR who could only say
that I must have the new software to receive these 2 channels--?????Why
was I previously getting HDTV if this is the case? And why is it taking
so D* long for me to get the upgrade? He also said that the telephone
line must be connected to get the upgrade. Well, I don't buy this, and
my phone line is connected. Anyone else in this same set of
circumstances?


--
FAYRICH
------------------------------------------------------------------------
This message was posted via http://www.satelliteguys.us by FAYRICH



Yahoo! Groups Sponsor

ADVERTISEMENT

<http://us.ard.yahoo.com/SIG=1297n1g8h/M=298184.5639630.6699735.3001176/D=gr
oups/S=1705036932:HM/EXP=1102191372/A=2434971/R=0/SIG=11eeoolb0/*http://www.
netflix.com/Default?mqso=60185400> click here

<http://us.adserver.yahoo.com/l?M=298184.5639630.6699735.3001176/D=groups/S=
:HM/A=2434971/rand=269280368>

_____

Yahoo! Groups Links


* To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/


* To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]



------------------------ Yahoo! Groups Sponsor --------------------~-->
$9.95 domain names from Yahoo!. Register anything.
http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/

 

[berockin1]

[VOOM] Re: Anyone else lose channels 615/616?

I remember reading someone forced the download also it took like 20
min's he said... I think I read that here somewhere, take a look
back to see if you can find what he did

--- In VOOM@yahoogroups.com, "Robert Heitner" <ddprobert@y...> wrote:
> The CSR who told you that you need a phone connected to get the
download is
> full of sh*t. I have heard you need to be on the new download in
order to
> get 615/616 but that's it. If I were you, I'd unplug 5 mins before
you're
> ready to go to bed tonight, plug back in and leave it alone till
morning and
> see if the download happens.
>
> I also think someone on satelliteguys.us said they found a way to
force the
> download.. not sure about that.
>
> Good luck,
>
> Robert Heitner Jr. 281.538.2886 X106
> Data Developers Plus, Corp. http://www.ddpcorp.com
<http://www.ddpcorp.com/>
>
> Home of Riata CRM http://www.riatacrm.com
>
> _____
>
> From: FAYRICH [mailto:satguys2004@y...]
> Sent: Friday, December 03, 2004 2:12 PM
> To: VOOM@yahoogroups.com
> Subject: Re: [VOOM] Anyone else lose channels 615/616?
>
>
>
> Same problem here. Had been receiving HGTV until yesterday. Have
tried
> both hard and soft reboots to no avail. Also, have never received
the
> 7.26 software as of yet. Called and spoke to a CSR who could only
say
> that I must have the new software to receive these 2 channels--?????
Why
> was I previously getting HDTV if this is the case? And why is it
taking
> so D* long for me to get the upgrade? He also said that the
telephone
> line must be connected to get the upgrade. Well, I don't buy this,
and
> my phone line is connected. Anyone else in this same set of
> circumstances?
>
>
> --
> FAYRICH
> --------------------------------------------------------------------
----
> This message was posted via http://www.satelliteguys.us by FAYRICH
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
>
<http://us.ard.yahoo.com/SIG=1297n1g8h/M=298184.5639630.6699735.300117
6/D=gr
>
oups/S=1705036932:HM/EXP=1102191372/A=2434971/R=0/SIG=11eeoolb0/*http:
//www.
> netflix.com/Default?mqso=60185400> click here
>
> <http://us.adserver.yahoo.com/l?
M=298184.5639630.6699735.3001176/D=groups/S=
> :HM/A=2434971/rand=269280368>
>
> _____
>
> Yahoo! Groups Links
>
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/VOOM/
>
>
> * To unsubscribe from this group, send an email to:
> VOOM-unsubscribe@yahoogroups.com
> <mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service
> <http://docs.yahoo.com/info/terms/> .
>
>
>
>
> [Non-text portions of this message have been removed]





------------------------ Yahoo! Groups Sponsor --------------------~-->
$9.95 domain names from Yahoo!. Register anything.
http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/

 

[Ilya]

To force the download, go to the Installation Wizard (VOOM, green, green, 7, 1) and select the last menu item "Verify VOOM." Follow the on-screen instructions. This only works if you are already targeted. The download can take up to 40 minutes. Do not interrupt it.

I also think someone on satelliteguys.us said they found a way to force the download.. not sure about that.

 

[jimmykce1]

I was having the same problem and the solution is as follows to get it back up. I had to call Voom and ask them to remove all my equipment and to than reactivate them. After that all is working fine.

Hopefully this solves everyone eleses problems too.

 

[jimmykce1]

I had the same problem and my solution was as follows:

Call Voom and have them remove all your stb. Than have them reactivate all the equipment. Than you should be able to receive the HGTV and Food channel.

I just got off the phone with a Voom CSR and all is working great.

 

[jimmykce1]

I had the same problem and my solution was as follows:

Call Voom and have them remove all your stb. Than have them reactivate all the equipment. Than you should be able to receive the HGTV and Food channel.

I just got off the phone with a Voom CSR and all is working great.

 

[jimmykce1]

I lost these channels and my solution was as follows:

Call Voom and have them remove all your stb. Than have them reactivate all the equipment. Than you should be able to receive the HGTV and Food channel.

I just got off the phone with a Voom CSR and all is working great.

 

[seattlesatelliter]

[VOOM] Thanks, Illa and Sean. I should have known to go to satguys but...

was in a rush. Of course, you guys had the answer when some of the
CSRs did not. An email to Bethpage got us back in business and we
were told that the CSRs should have the same info.

Back in business with HGTV and FOOD under rainy Seattle skies, Gill

--- In VOOM@yahoogroups.com, Ilya <satguys2004@y...> wrote:
>
> For those having problems with 615 and 616:
> Please read the following post at VOOM.SatelliteGuys.US:
>
> http://tinyurl.com/6qa8s
>
>
> --
> Ilya
> ------------------------------------------------------------------------
> This message was posted via http://www.satelliteguys.us by Ilya





------------------------ Yahoo! Groups Sponsor --------------------~-->
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->


Yahoo! Groups Links

<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/