Recording shows up via dish app but not on DVR

[jcvaughan]

This is totally weird. Saving the series Elementary through PTAT. I have two episodes in my recordings when I look at my dish online app and dish online.com. But on my DVR it only shows one recording. I can't playback one recording online either.

Thoughts?

 

[lucky86]

Most likely something online isn't updating correctly. I would try resetting your receiver and then clear the cookies/cache on your browser and try again. For the mobile app, force close it and reopen it after your receiver has been reset.