Refer a friend (2 Viewers)

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Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,761
Detroit - The Paris of the Midwest
Thank god, YES!

Every refer a friend used to cost us $75 as a dealer for Directv and $50 for Dish.

I didn’t mind taking the hit on a true referral. But most of these referrals where the result of a friend being in the right place at the right time. Or a new customer who was already sold looking for additional discounts.

A lot of referrals are added to accounts after the fact. For example a friend mentioning to another friend they signed up for Directv, and all of a sudden “call and add my code to your account”

The friend is supposed to talk his or her friend into getting Directv, not finding out your friend got Directv after the fact and trying to get credit for something you didn’t help sell.

I can’t tell you how many times I have done an install and here comes the neighbor running over to my customers house trying to get a referral credit just because they saw my truck in their neighbors driveway.

BTW, I never add the neighbors code and use my own instead just because the neighbor cost me money :)

IMHO, Dish and all these other cable and cellular companies should get rid of their referral programs also.

It’s a joke.
 

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
63,500
3,999
NW Ohio - Buckeye Country
Thank god, YES!

Every refer a friend used to cost us $75 as a dealer for Directv and $50 for Dish.

I didn’t mind taking the hit on a true referral. But most of these referrals where the result of a friend being in the right place at the right time. Or a new customer who was already sold looking for additional discounts.

A lot of referrals are added to accounts after the fact. For example a friend mentioning to another friend they signed up for Directv, and all of a sudden “call and add my code to your account”

The friend is supposed to talk his or her friend into getting Directv, not finding out your friend got Directv after the fact and trying to get credit for something you didn’t help sell.

I can’t tell you how many times I have done an install and here comes the neighbor running over to my customers house trying to get a referral credit just because they saw my truck in their neighbors driveway.

BTW, I never add the neighbors code and use my own instead just because the neighbor cost me money :)

IMHO, Dish and all these other cable and cellular companies should get rid of their referral programs also.

It’s a joke.
Interesting, its been quite awhile when I signed up, but I forgot to mention it and they would not give me and my friend the credit (after the fact, so I figured they didn't do Afterward)
I never had any luck with it.

I did do a referral with my neighbor and I got it, but that was done at the time of the order.
 

Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,761
Detroit - The Paris of the Midwest
Interesting, its been quite awhile when I signed up, but I forgot to mention it and they would not give me and my friend the credit (after the fact, so I figured they didn't do Afterward)
I never had any luck with it.

I did do a referral with my neighbor and I got it, but that was done at the time of the order.

All the time they would do them after the fact.

I used to do dishstore rebates when we signed people up for new service.

The Rules where no referrals or club dish when signing up.

Can’t tell you how many referrals or club dish codes people would add after signing up with us. Then I would reduce their rebate by the amount we got dinged on club dish or a Directv referral and people would get all up in arms we didn’t honor the rebate for the full amount.

I think at one point dish made people cancel the order because it was getting out of hand, and installers where adding their friends and family while doing installs but Directv didn’t
 
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