Remote stopped working (1 Viewer)

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max_jack

Well-Known SatelliteGuys Member
Sep 24, 2004
32
0
This morning, my remote control for the 811 just stopped working. Changed batteries - the remote still controls the TV - it will not control the 811. I am changing channels from the satellite receiver. Tried resetting, etc - any ideas? Thanks!
 
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Paul_Medenwaldt

SatelliteGuys Family
Supporting Founder
Oct 21, 2004
46
0
Coon Rapids, MN
I had this issue the other night after recieving the new firmware. I had to physcially power down the 811. When it came back on, i was then able to use the remote.

Not sure if this is an issue with the new firmware.

Paul
 

hopper61572

New Member
Jan 12, 2005
2
0
tech says this is a software problem they know about it mine does it to you have reprogram your remote ......hold sat button till all falsh then hit 11 then the star key then record button .........that should fix it
 

Pils

Supporting Founder
Supporting Founder
Nov 17, 2004
227
0
Several times I have had my box lock up on me on a OTA channel. The tv picture and audio is perfectly fine, but I can not change channels or go in the menu, the box just doesn't respond. But I have been able to hold the power button for 10 seconds to reboot and remote starts working again.
 
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svarney

Well-Known SatelliteGuys Member
Dec 5, 2004
33
0
So. Beloit, IL
I have had the same problem with my 811 also. Tech support told me there is a software problem and they are working on it. This problem is now showing its ugly face once a day.
 
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