Scott's Boxee Box Review

Scott Greczkowski

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Sep 7, 2003
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If you haven’t noticed, watching video from the internet on your TV is a big tech thing this year. We have seen new innovations from devices like GoogleTV, Roku and VUDU. Each device does something great but yet can’t do other functions which another box can do.

A Roku will give you the best Netflix experience but it can’t play multimedia files on your network via DLNA.

A Vudu Box will let you watch amazing high quality movies, but it won’t let you listen to live radio streams.

A GoogleTV box will let you interface your satellite or cable provider with the internet, but you can't watch online video from ABC. NBC, FOX or CBS.

A WDTV Live box will let me watch my media files including full 1080p HD Bluray rips in ISO format, but it won’t let me watch Techzilla or Twit.TV from the internet.

On my desk at home in my bedroom there is a stack of boxes, all of them that do something great, but all of them suck at doing other things.

Up there currently I have a Sony 3D Bluray Player, a WDTV Live Plus box, a VUDU Box, a Logitech Revue GoogleTV box and a Roku.

Now what if you had a box that could do everything all those boxes can do, but in one box? That is the promise of the D-Link Boxee Box. I have wanted one of these boxes since seeing it at CES. And now I have one in my hands.

The Boxee Box is a strange little box that is oddly shaped. Its design prevents you from putting anything on top of it so its going to be on the top of your AV stack no matter what. The Boxee Box comes well packaged in a nice looking box. It was so well packaged it took me a few minutes to figure out how to unpack it.

Inside the Boxee Box …. box is the Boxee Box itself, a external power supply, a HDMI cable, a unique two sided remote and manuals. The Boxee Box requires that your HDTV have a HDMI post. There are no component outputs on the box for older HD sets.

Setup was simple, I plugged in the HDMI to my TV, an Ethernet cable for the internet and I also plugged in an external hard drive loaded with movies I have ripped from my DVD and Bluray collection. Once I powers the box on I was greeted by a bunch of animated boxes. Without even touching anything I got a note that there was a newer version of the Boxee Box software available for my box and it then started downloading it. Next step was to set the Boxee Box to the correct aspect ratio for my TV. Once I was done I was at the main menu.

The first thing I wanted to try was to see if the Boxee Box could play back my ripped DVD’s and Blurays. It took me awhile to figure out how to do this because Boxee changed their interface from the Boxee software which is available for the Mac and the PC. I got to be honest I do not like the new interface, however with that said if your new to Boxee you will probably like it since you didn’t know how it was setup before. After I figured out how to add my media I needed to wait for the box to scan it all in. While it was scanning I went in and checked the applications.

Many of the Boxee Box applications are good, but not all of them. And not all applications announced are available yet. Missing from the box were HULU PLUS, Netflix and VUDU. (Vudu is there but if you click on it you get a message that it’s coming soon.

The apps I didn’t like include the Radiotime App which interface seems out of date (when compared to the Radiotime app on GoogleTV. I couldn’t figure out how to select radio stations from outside my area. If I wanted to listen to radio stations in my area I would just (gasp) turn on a radio! Another app is called Youtube Leanback, which lets you view videos from Youtube. The problem here is that it plays back Youtube videos full screen and the videos look terrible including the ones that are supposed to be HD. I am guessing that the program is watching the videos in SD but I see no way to force HD videos from Youtube to play in HD by default. Both of these things the Google TV does much better than the Boxee Box.

Another app that had me disappointed was the Twit.TV app, which lets you watch shows from Leo Laporte’s Twit Network. While the app is nice it was missing one of the things I wanted most in this app and that is live video streaming from the Twit network.

Other apps ran great and I was impressed with them including the Revision3 app, the Pandora App and the Weather App.

After I went through all the apps my media from my USB drive and my NAS were all scanned in. So I went in to check them out. I was surprised that the Boxee actually figured out what some of my movies were and displayed them with the movie cover art and description. The Boxee Box was able to play every video I threw at it including the Bluray ISO files but the Bluray ISO playback was not perfect and the unit was often rebuffering which made watching them annoying. The WDTV Live Plus has no issue playing these files. I also tried some MKV, AVI and DIVX files and all played fine. What I did find strange though is that on the regular DVD ISO’s some would display the DVD menus, while others would not. I don’t understand why this is as my WDTV Live Plus unit shows the menus on all the DVD’s. Just like the WDTV Live Plus the Boxee Box will not play the menus from Bluray ISO’s.

One thing that annoyed me about local video media playback on the Boxee Box was that for every movie I watched subtitles were on by default. While you can go turn off the subtitles in each movie these settings are not saved, so next time you watch the movie you need to go in and turn them off again. Another thing is if you stop a movie from playing and exit from that movie you will lose the place you were in that movie. So when you go back in later you will need to fast forward to the part you left off at.

I should note that the volume level on the movies was VERY low on a lot of the movies through my TV, I found myself cranking the TV almost all the way up to hear them. My only audio in my bedroom is through the TV and in this case the audio is fed to the TV by the HDMI cable. The Boxee Box is sending everything to my TV in Dolby Digital… I hope in the future they build in a function so that the box downconverts the audio into a 2 speaker format. If they did this I believe it would correct the volume issue.

The Boxee Box Main Menu lists TV Show and Moves that are available on the Internet, you can click on a show like Star Trek and be taken to the website to watch Star Trek Shows. The Boxee Box has a built in web browser but I got to be honest I haven’t figured out how to use it yet. I can use the D pad on the remote to move the cursor around on the screen, but have not found a way to click on my selection. I have tried the select button in the middle of the D pad and also the enter key on the keyboard to no avail. Watching TV this way stinks as you’re watching the show on a tiny box in the middle of the screen. All the sites offer a full screen option to watch their videos and shows but without a way to click on them it’s hard. I was so frustrated by this that I posted at the official Boxee forum, where I was told to hook up a USB mouse to the Boxee and then I can click full screen. This can hopefully be fixed with a software upgrade.

The movie selection was mostly public domain movies, I was not impressed at all with the Boxee movie selection

The remote that comes with the Boxee Box is both cool and a pain at the same time. Using the remote is very easy, on the remote side there is only 3 buttons and the D pad. One button is play and pause, on is to go back one step and the final button is in the center of the D pad which is the select button.

The back of the remote is a keyboard which comes in handy at times for things like searching for videos on Youtube.

The remote is not without its flaws though, first of all the keyboard tiny chicklet keys are not backlit, making it impossible to use in a darkened room. And even in a room full of light I had a hard time seeing the writing on the keys. The other flaw is the keys on the front of the remote including the D Pad make a loud clicking noise when you press them. This clicking noise actually got me smacked by my wife who was trying to sleep as I was continuing my evaluation of the Boxee Box.

As I was getting ready to wrap up my testing I figured out where the settings were and found the one setting that may drive many people to get a Boxee Box, and that is the setting for Adult items. By turning this on you have access to a number of adult items including a number of adult applications which were not displayed before. By allowing the adult content to be shown your Boxee then gains apps such as Youporn, Bang Bros and Reality Kings. While the Youporn app worked all the videos except for one would not play. If you turn the adult features on you can password protect them to keep your kids out of them, although I would rather a key combination to hide and unhide the adult content at will, it is a pain to hide them as you need to go into the settings menu each time.

There was only one application I found on the Boxee Box which let you watch live video streaming and this app let you watch live news channels from around the globe. I was hoping for more live streaming, such as Twit.TV, Justin.TV and USTREAM. I would also love to see the Boxee Box be able to handle a webcam for live streaming such as Skype video calls. The Boxee Box is after all a computer so it should be able to handle it.

One thing I have found that the Boxee cannot do is DLNA streaming. But honestly if the box does everything it should do then it really does not need it. The Boxee was able to find all the media on all my networked PC’s in my house and my nas.

Overall thoughts.

I was disappointed with the Logitech Revue with GoogleTV when I reviewed it because I felt it was rushed to market just so they could get the product out in time for the holidays. I feel that same about the Boxee Box.

Like the GoogleTV the Boxee Box shipped as an unfinished, unpolished box
While most of it works it is still missing a lot, nowhere in the box is VUDU, HULU Plus or Netflix. Thos features should be available by the end of the year. When that happens I will be able to remove 2 boxes from my stack and because the software is upgradable I hope they can fix the buffering issue for the Bluray ISO’s. Once they fix the issues with the box the Boxee Box may indeed be the dream box.
At the moment the Boxee Box is usable but not stable, in my first night of using it the box froze up solid 3 times requiring a reboot.

If I had to pick a box to purchase this holiday season and had to pick between a GoogleTV and a Boxee Box I would go with the Boxee Box. However with that said I think with some TLC and some nice software updates it might be hard to decided which one is best this time next year. As I said before I feel both have been rushed to the market and I feel that on both boxes we are only seeing a shell of what they can really do.

While my dream of having everything is one box is still just a dream the Boxee Box is really close to making that dream come true!

I give the D-Link Boxee Box 2.5 Stars out of 4.
 
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Thank you for your support and more importantly thank you for helping the kids at St. Jude!
 
Scott I also like the streaming from my roku box a whole lot better then boxee box.
I was able to get the browser to work,on the boxee box, but you would have to go into settings general display and get the settings to revert to factory standard then the browser works. It is a bad browser that needs a lot of work. I have found that content is blocked by a lot of web sites.

So far I have found my new game counsel xbox360 is the best for Internet streaming. I was blown away by the picture quality on netflix streaming. It is as good as a blue Ray disc and the 5.1 audio is great. Also the picture from espn3 blows away dish picture from espn.
 
No it does not stream PlayOn, there does not seem to be any DLNA support in there... Or if there is I haven't found it yet. :)
 
I only remember having to turn off the CC once or twice, I don't remember doing it every time. I know a couple of times I would start a movie and when I went back in to the same movie it had the option of like Resume 1:45 or Play to start from beginning.
 
I played with the Boxee Box software on a PC and wasn't impressed. So far the best piece of equipment I have connected to my TV is my Acer Aspire HTPC running Windows 7 with Media Center. The HDMI out connects to one of the ports on my Vizio 55" LCD so I have a 55" monitor in my family room. It came with a wireless mouse & keyboard so I can sit back and play, watch TV, or watch a movie. It's hooked up to my home network so I have access to my DVD library which is out on my WHS. I don't even have a DVD or Blu-ray player hooked up to the TV. I have a fiber-optical cable out of the Vizio, into my Dolby Surround receiver so sound quality is excellent.

I'm like you Scott, I've tried almost everything out there and gave up on most of the equipment. With the small HTCP (about the size of an external DVD drive) Win7 and Media Center I can do pretty much everything the Boxee and Revue can do. And the Acer only cost me a few dollars more then a retain Revue.
 
Well I spoke to the folks at boxee, they told me that their is a bug on the 1080 out stream. Their is going to be a firmware update in about two weeks to fix this bug. At the time of the update vudu should be live on boxee. They pulled vudu
for now because of the bug.

The work around to this bug is to reduce your resolution to 720p. I did this and the streaming on the boxee box is as good as roku. I can't wait until the new firmware comes out that fixes this bug along with other enchantments to boxee box.

Yes get this unit as the folks at boxee will not lie to you and provide top rate customer service.
 
Hmm, if it did vudu and netflix I would be interested. Some cheap bluray players can do as much.

I have high hopes for this box, but so far, it is not delivering.
I will await further reviews from you before I pull the trigger.
 
I haven't found a bluray player that can play all the file types with ease like this one can.

What is this 1080 streaming bug? What are you streaming to cause the bug?
 
Scott- you probably knew this but the Dolby backward protocol has the DD2.0 and L+R stereo audio channels in the digital stream when DD5.1 is also present. With HDMI cable connected to the TV the TV should be in control of which audio channels are selected from the HDMI source. The issue is likely another bug in the Boxee Boxes software.

I just ordered a top of the line Roku box for my daughter. In all the reviews, it seemed to be the most polished and ready for non-geek general consumer use absent of bugs. The goal is not to have everything in one box with bugs but to have the top of the line services ( Netflix) without bugs. Personally, I am quite pleased with the PS3 and XBOX for the internet services. Maybe next year we will see these new boxes refined for prime time consumer use. Thanks for your excellent revue. I can put this to rest now.
 
Comparison chart
 

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I haven't found a bluray player that can play all the file types with ease like this one can.

What is this 1080 streaming bug? What are you streaming to cause the bug?

The 1080 bug is streaming without video, pixels showing on stream and the browser not working etc.
by steaming I mean streams from the Internet. According to tweets from boxee they have found the problem and by next week we should get a firmware update. Aim also hopping that vudu will be made live then.

If you have a tweet account follow boxee on tweet as it seems we will have several updates to make this box highly polished.
 
Does the Boxee play recorded Media Center video (DVR-MS)?

Comparison chart

From what I've read Hulu is blocking major network content from GoogleTv (Fox Also Now Ingeniously Blocking GoogleTV From Accessing...Ads - As Fox joins Google TV block, Hulu closes Fancast loophole | DSLReports.com, ISP Information) and believe Roku can stream Hulu Plus.

I have the old version of PlayOn, but I understand you can stream PlayOn premium to the Roku, not sure about the others (other than Boxee box doesn't according to Scott).
 
DodgerKing said:
Comparison chart

Horrible chart... wrong prices. Doesn't even list several of the big features the boxes do.

I haven't really used the browser on the Boxee...mainly have it for watching content on my NAS. I have been throwing all kinds of media files at it and it has played them all perfectly. I only have 1080i so maybe I haven't ran into the issue yet.

I was really impressed that it played some raw transport stream files I captured using the HD Homerun. If Dish ever cancels my absolute HD I will be firing up BeyondTV to record my shows and watch them on the Boxee...perfect solution.
 
The problems is with 1080 I or p on streaming medium from the internet but should be fixed next week. When hulu goes live on ruku it will be live on boxee.

Boxee by Xmas should be polished the engineers are open to suggestions.

I was surprised at getting an e-mail from boxee CEO thanking me fo expressing my
Concerns this company cares about it's customers.
 
Horrible chart... wrong prices. Doesn't even list several of the big features the boxes do.

I haven't really used the browser on the Boxee...mainly have it for watching content on my NAS. I have been throwing all kinds of media files at it and it has played them all perfectly. I only have 1080i so maybe I haven't ran into the issue yet.

I was really impressed that it played some raw transport stream files I captured using the HD Homerun. If Dish ever cancels my absolute HD I will be firing up BeyondTV to record my shows and watch them on the Boxee...perfect solution.
Care to elaborate further on what was left out? Keep in mind they are comparing features for watching programs, so things like gaming are not part of the comparison. They could have made a blueray and 3D column, but I believe they are only comparing streaming (hence the 1080p instead of blueray).

I would have included a column for MLB.TV and other sports streaming apps, and ESPN360.
 

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