Sky Mexico HD channels

[johnny33156]

I have a customer who lives in Mexico and Miami.
In Mexico he is using a 30 inch dish and a universal dual LNB.
He is using a sling box to get the channels here in the US.
He is not receiving any HD channels on his receiver.
Whenever he goes to a HD channel it says searching for signal on tuner one.
He is receiving all the standard channels with no problem.
Does anyone know what the problem could be.

Thanks for any help

 

[raoul5788]

He needs the SL3 or SL5 in order to receive the hd channels. There is a thread about using separate lnbs somewhere here, but it is a complicated setup, IIRC.

 

[pro96]

Wat does sky mexico have to do in the Directv section?

 

[Mr Tony]

that they use a rebadged Directv receiver?

moved to general satellite area since it is not D* or E* specific

 

[johnny33156]

I posted this thread in the DTV section because he said he had a Directv receiver.
He has dual tuners on a dual universal LNB..
Can you tell me why he gets all SD channels but he gets a message searching
for signal on tuner 1 when he goes to an HD channel.
Are there HD channels on 58 degrees?

Thanks for any help.

 

[duer74]

I posted this thread in the DTV section because he said he had a Directv receiver.
He has dual tuners on a dual universal LNB..
Can you tell me why he gets all SD channels but he gets a message searching
for signal on tuner 1 when he goes to an HD channel.
Are there HD channels on 58 degrees?

Thanks for any help.

I heard that they still havent found they way to get hd channels on sky but they are working on it.