I experienced an issue with 358 that was also on the one of the last few recent versions with it. Basically I was transferring 2 x 1.5 hr SD recordings from the Hopper 3 to the External HDD, basically the process stopped as when trying to access the External HDD, it would have the green bar at like 75% of the way with maybe 0 minutes and 43 seconds remaining so I click on stop and it appears to be okay but ofcourse when trying to goto that External HDD from the DVR menu, it shows the same process with the 75% and the 0 minutes and 43 seconds remaining. Only way to fix it is with a reboot.