Spam call from Echostar?

D

DishSubLA

SatelliteGuys Master
Apr 9, 2006
5,438
1,393
Yes, scammers just "Spoof" name and legitimate number. The solution is EASY: just hang-up, and call Dish yourself (perhaps from a mobile phone or wait a few minutes if it is a land-line phone) and ask the CSR (USA CSR, if possible) about your account and any notices. When they confirm they have no such notices tied to your account, you can rest well, or find out that it may be legitimate and get your free fix.
 
SandFarmer

SandFarmer

SatelliteGuys Pro
Pub Member / Supporter
Mar 21, 2009
1,381
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The Beach.
I'd try to keep them on the line and see how long you can do it. Then the next day, tell everyone that you talk to (who you thought was) Jennifer Garner for hours.

Unless it's a number we know or are expecting, it goes to VM and we screen it. If it's legit, we pick it up. They've all understood, some saying they do it themselves. My office phones don't even ring. If I happen to notice the light go on and know who the caller is, I'll answer. Otherwise, off to VM. Unless I'm bored. Then I'll answer and waste as much of their time as they allow before hanging up on me.
BUT the telcos aren't helping. Just as the problems we had when Cell phones started going nutz. The telcos wouldn't pass on the CID info. Here it looks like they are letting anything through.

After I have had them on the line for a couple of minutes I tell them "Thank you for staying on the line long enough that my VoIP company has tracked their actual location." "Click!"
 
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NYDutch

NYDutch

SatelliteGuys Pro
Pub Member / Supporter
Dec 28, 2013
4,734
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Where our wheels go
BUT the telcos aren't helping. Just as the problems we had when Cell phones started going nutz. The telcos wouldn't pass on the CID info. Here it looks like they are letting anything through.

After I have had them on the line for a couple of minutes I tell them "Thank you for staying on the line long enough that my VoIP company has tracked their actual location." "Click!"
The problem in part is that there are legitimate commercial uses for number spoofing.
 
E

edisonprime

SatelliteGuys Pro
Dec 12, 2012
2,784
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Really? How innovative these crooks are nowadays. I still wouldn't answer, but to each his own.
Um, my social worker and some other people who help me out when they call from their cell phones listed as "unknown". I also in the past had job interviews and legit businesses of whom I am a customer call me (most of the time returning a phone call) as well as other legit calls call me with a number I don't recognize or "unknown" so I answer a lot of them. But I'm aware of every scam in the book, and can easily detect new ones because they are all obvious so I don't fall for them anyways, plus I have a Verizon app on my phone that blocks 99% of the scam calls anyways. I'm also aware of even the scam calls of which they want me to answer "yes" of which I aways hang up on immediately (I'm assuming the scammers could get creative with whatever answer you give). The other scams that call me if I'm not busy I absolutely love waisting their time and sometimes I put an airhorn at the phone. And yes I'm aware there's most likely a decibel level that phones can reach at maximum, but that doesn't change the fact that the airhorn would still be very annoying on the phone.
 
BUD_n_Sons

BUD_n_Sons

Well-Known SatelliteGuys Member
Dec 7, 2013
33
26
South West Michigan
Going on here also. This was posted by local radio station.

One of the latest scams in our area involves scammers pretending to be employees from Dish Network. These scammers have a good deal of your personal information and can also access the satellite receivers, to make it seem like they are legitimate. The callers may even have the last four digits of your bank card. They caller ID can even display Dish Network. They’ll call you saying they have a better rate for you if you switch service packages, or tell you that you need to upgrade your receiver. A reminder to never give out personal information over the phone. Dish Network says they never contact customers by phone, only by mail and email. They want customers to initiate the call so there’s no confusion. Contact your Dish provider if you have any questions.
HOO BOY! Yes they are Very Slick! I got suckered all the way down the "update my firmware" BS until they insisted on my Visa card number. I hung up, called Dish and they confirmed it's a scam. BUT, it took almost an hour to kill then restart my account to restore service - bastards froze my existing account.
 
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Nebugeater

Nebugeater

SatelliteGuys Pro
Pub Member / Supporter
Sep 8, 2003
569
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Four-year-old thread revival!!! Got to work harder than that to go for the record.
 
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Howard Simmons

Howard Simmons

SatelliteGuys Pro
Lifetime Supporter
Jun 25, 2018
2,242
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Northwest Florida
HOO BOY! Yes they are Very Slick! I got suckered all the way down the "update my firmware" BS until they insisted on my Visa card number. I hung up, called Dish and they confirmed it's a scam. BUT, it took almost an hour to kill then restart my account to restore service - bastards froze my existing account.
Why do you even answer these phone calls? If I don't recognize a number I let it go to voice mail. Most of the time these idiots won't leave one.
GIF by Blue Man Group
 
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Jim S.

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
5,459
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FN11od
I saw Dish on the caller ID the other day, figured it was going to be something related to Sinclair, and let it go to the answering machine. They didn't leave a message.

But, is it true that the scammers are again claiming to have information about people's accounts? How the hell does THAT happen? Is Dish using the same database people as T-Mobile?
 
J

Joe Capitano

SatelliteGuys Pro
Oct 19, 2003
218
113
I set my cellphone to block all calls that are not in my contact list, ...
Same here. In fact, the preamble I give them states clearly that I don't answer the phone unless you are on my contact list and if you are you should reach me on my landline - and they'd know that number if I knew them. If you're not, El Blocko sends them off to hell.

I also switch the thing off when I'm not using it. Now, if I can only find a way to block the texters that want to sell me subscriptions to adult websites or other non-family-style crud.
 

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