Strange Problem

airphotos

airphotos

Thread Starter
SatelliteGuys Pro
Apr 25, 2008
247
0
Omaha
I am having an interesting issue right now...Mysteriously, all of a sudden a bunch of my SD channels (probably 50 or so) have been green-barred and it's telling me that it's a subscription channel (even though the ones with HD counterparts work fine) and it tries dialing customer support. However, this is only happening on my main floor 622 box, while the other 2 211's I have throughout the house work fine. I have tried doing a check switch and power cycling it - nada.

Ideas????? :confused:
 
8

8bitbytes

SatelliteGuys Pro
Sep 8, 2003
3,239
0
NoVA
Your 622 got zapped by a CSR by mistake ? I'd call in and see what they tell you but that's what all the SD channels look like on my 622 and I have HD Only.

With so many people changing programming in the last two days, anything is possible.
 
airphotos

airphotos

Thread Starter
SatelliteGuys Pro
Apr 25, 2008
247
0
Omaha
Maybe it is a sign from god telling you to go HD Only???

Hahahaha. :)

I got the problem resolved. I chatted with an unusually helpful CSR and he sent a "special signal" to the box and it resolved the issue. He said it had something to do with the box not being powered off for an extended period of time? That's a new one...
 
8

8bitbytes

SatelliteGuys Pro
Sep 8, 2003
3,239
0
NoVA
Sounds like an excuse offered instead of admitting someone accidently reprogrammed your receiver.

Glad to hear you got it fixed so quick!
 
airphotos

airphotos

Thread Starter
SatelliteGuys Pro
Apr 25, 2008
247
0
Omaha
Sounds like an excuse offered instead of admitting someone accidently reprogrammed your receiver.

Glad to hear you got it fixed so quick!

Maybe they read all my rants on here over the past few days? Charlie's Angels have marked me for termination. :p
 
mlb

mlb

SatelliteGuys Pro
Nov 22, 2005
1,027
0
Kettering, Ohio
I get that every once in a while on my 622, typically it fixes itself within a day. Unless I need a channel that was green barred (or red barred) I just wait.
 

Similar threads

J
Replies
1
Views
1K
GunnerJoe
GunnerJoe
soonerborn1976
Replies
5
Views
1K
osu1991
osu1991
K
Replies
11
Views
2K
Van
NightRyder
Replies
9
Views
1K
long_time_DNC
long_time_DNC
D
Replies
4
Views
1K
Ddavis
D

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top