Technical difficulties getting billing info

[luckycat]

For the past 3-4 weeks I've been having troubles logging into Dish Network's web site to get a bill that I can print out and send in for my HD promo ($10 off for 10 mos). When I go to view current/previous statement get a message "Due to technical difficulties, we are unable to process your request at this time."

Can all of you get to your billing info ?

 

[mdonnelly]

Just did it. No problem here.

 

[luckycat]

Just did it. No problem here.

Thanks...I'll just call Dish to find out what's up.

 

[NEOSG]

When I had this happen, nothing they tried fixed it. I had to wait for a fresh statement to be generated. Then, I was able to get it with no issues.

 

[jenec2000]

I have DSL and it has taken much longer to long on the last 3 weeks.
I called Dish and complained today.

 

[Foxbat]

I've been trying for the last week to update my CC info. I got the e-mail from Dish saying, "use your remote". I thought that was an excellent idea, but it will not take my new CC info.

And before someone suggests it: No, I'm not posting my CC so you can try it out!

Anyway, I just tried to log in to the website and it took 10 minutes for the Logon Screen to appear. Then, it told me "Unable to logon to system due to technical difficulties. Please try again at a later time." I'd call a CSR, but I'm afraid the experience wouldn't be any better if Dish's billing system is acting up.

*Edit* I was able to get in later. Now my Dish won't get canceled!