Transfering programs from 722k to external Hard Drive, reboots receiver

[Sunder]

Hi,

I have a 722k with an external Hard Drive. When I try sending programs to the external drive, the receiver reboots. I can access the external, view programs on the external, even restore programs from the external to the receiver. However, sending programs over is a no go. I just got off the phone with tech support, and I was told that, "This is an unusual problem, and it has been submitted to the engineering department." I was then told to have a nice day, and that was it... So does anybody have an idea of what is going on? Thanks for any help.

 

[ZachS@DISH]

What type of EHD do you have? Have you tried using the other USB port?

 

[Sunder]

I have an Elements-Western Digital 2TB EHD. I have tried using the other USB port, and have tried using another EHD... same result.

 

[ZachS@DISH]

I have an Elements-Western Digital 2TB EHD. I have tried using the other USB port, and have tried using another EHD... same result.

Can you send me a PM with your account information?

 

[Sunder]

PM Sent.