The HD locals never did work. The install that is having problems is at my Dad's second home in a golf community near Crossville, TN. His main home is in Nashville, TN (about a 2 hour drive away). Dish seems to know that this is a second home, but we have been very reluctant to call them for help, because he really, really does not want to start having to pay twice for service when he can only watch tv in one location at a time . . . we even paid the installer ourselves, rather than have Dish send someone out. Anyway - that is why I am trying to solve it without an installer's help.
The installer said that the trees across the street from us are blocking line-of-sight on 129. I still think I could get it, maybe, and I am willing to dedicate more time to trying than he was. That is what prompted my initial question.
Per a phone call to my dad just now, the check switch shows the following details after running:
Port 1 Port 2 Port 3 Port 4
119 110 Good connection External LNB 61.5
Even&Odd Even &Odd No Signal Even&Odd
1K2 1K2 1K2 DP Dual
Reception verified Reception Verified Reception Verified
I had him check signal strength on 61.5, and low transponders come in about 55, while higher ones (such as 22) come in at 65. The Spot Beam 01 reveals a signal strength of about 66.
When tuning to a local, high def channel on his ViP722, a screen comes up with "Error 015" in the corner, and a message that says "Attention, acquiring satellite signal". IT reveals that it is trying sat 61.5 and transponder 22, and shows the progress as "0 of 5".
It then switches to the strange error message I mentioned earlier:
"Sorry for the interruption. There is no need to call us. We are working to have this channel back as soon as possible. You may still watch non-local programming."
It seems that 61.5 is correctly spotted, but that maybe the ViP722 is not looking to the 61.5 sat for reception. That is, it seems that maybe it is 'thinking' that HD locals should be on 129, and it can't see 129.
I sure appreciate your help thus far!
Craig