Turning receivers on/off (1 Viewer)

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Jamie57

SatelliteGuys Family
Does anyone know why I am not able to turn my purchased Wally receiver on and off in the my dish app? My parents account has a purchased Wally also on their account like mine and they have the option to turn their Wally receiver on and off. I have tried calling dish about this but they tell me it's not possible to turn receivers on and off in the app, which is not true.

Sent from my Pixel 2 XL using the SatelliteGuys app!
 
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Tvland1

SatelliteGuys Pro
Mar 3, 2009
479
467
ohio
The My Dish app doesn't have the option on mine either.. I have to log on to my dish on internet and then have the option
 

reubenray

SatelliteGuys Pro
Pub Member / Supporter
Dec 30, 2018
666
393
Bella Vista, Arkansas
I think you can activate/deactivate the Wally by the MyDish app only if you have a Dish Outdoors account. I do mine by using the Dish chat being I do not have a Dish Outdoors account, but a regular account.
 

rvvaquero

SatelliteGuys Pro
Lifetime Supporter
Mar 3, 2012
2,454
2,970
Earth
I have Dish Outdoors and there's no option in the App..You have to go online and go to mydish.com inorder to turn on/off receivers

Open the MyDish app. At the bottom, you select "Services". Next page, scroll down to "DISH OUTDOORS", "Wake Up Your Receivers". Then, follow directions.
 
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