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- Sep 7, 2003
bpasker8 said:I've already filled a complaint with the BBB today via their website and am also filling one with Iowa's Attorney General today via their website as well. Similair situation to this guy, I've been rescheduled too many times and continue to be re-scheduled without contacting us. I ordred on 12/17 and am now scheduled for 2/22.
Mainstreet said:Have you tried a local retailer?
Well, this certainly explains the addition of LLC to the new names. Kinda hard to play the rebel cowboy when you have unlimited legal exposure!Scott Greczkowski said:
Actually, retailers can't just order 811's directly from RCA. RCA has an agreement with DISH and some chain stores - like Wal-Mart and Radio Shack. However, DISH's distributor, Echosphere did ship us some RCA branded 301s this week.bpasker8 said:yeap, everyone in my area either doesn't know they can get the 811's directly from RCA or just doesn't bother and orders them from Dish. And I thought Iowa was moving out of the technology stone age, guess I'm still stuck waiting until Dish realizes I'm one pissed of Iowan who's willing to go to war filling complaints and dragging their name in the mud until I get my service as promised.
Mainstreet said:Actually, retailers can't just order 811's directly from RCA. RCA has an agreement with DISH and some chain stores - like Wal-Mart and Radio Shack. However, DISH's distributor, Echosphere did ship us some RCA branded 301s this week.
I don't understand how ordering 811's from RCA would make any difference. The RCA 811 and Echostar 811 is the same box. They just have different names stamped on the front.
811's are just in short supply right now.
I took your post to mean that you were a new customer. After looking back over it, it seems that you may be an existing customer upgrading. If that is the case, you need to get the upgrade directly from DISH (you already tried that), or from your original retailer.
Huh? This is news to me. What's the $10 fee for? It's not a DVR. If it's a second receiver then that's only $4.99. Or do you mean the HD Pack subscription for one year @ $10/mo.?AcuraCL said:They NEVER MENTIONED that the 811 came with a $10 per month fee !!!
AndyMon said:Huh? This is news to me. What's the $10 fee for? It's not a DVR. If it's a second receiver then that's only $4.99. Or do you mean the HD Pack subscription for one year @ $10/mo.?
AndyMon said:Yup. However, it's only for a year ($110) and does not require you to continue thereafter. That, and the low cost of the receiver still makes for a good deal, IMO. I don't see much point in having the 811 if you don't get HD programming (I know, OTA is good). I wasn't required to sub to HD Pack but did so anyway.
Lastly, I agree that full disclosure of costs is mandatory! Slay the bastards if they don't comply!! !sadrollbow
Scott Greczkowski said:They only recently started adding the HD pack to those getting the 811 for $149. If you got your 811 before they started doing this and they never notified you of this then call them and give them hell, even offer to report them to yor states Atty General if they don't remove the charges.
Dish REALLY needs to clean up their act.
If they are holding you to a year's commitment, then when that year is up what do you think can happen if you choose to not continue subscribing to the HD Pack??? If they can turn it on then they can turn it off. Kinda like a light switch.AcuraCL said:Now how is that possible when the Exec. Offices of (the dearly departed) Soraya Cartwright say that the HD programming cannot be "turned off"? Do you get the HD channels free after the first year?