TV signal scrambling in a loop

[Crockett123]

I've been away from home for a few weeks and when I returned last night and turned on the TV I encountered a problem which acts like it's with Dish Network.
At first the video portion as normal but after about 5 minutes (or less) the video froze but the audio continued as normal. Then the video signal scrambled for a few minutes (audio still fine) - then the TV rebooted. When the TV came back on the video was normal for a few minutes then it all started again in a loop. I've allowed the TV to stay on and it continually does that in a loop - time after time.
Does anyone know what may be causing this?

Thanks,
Crockett123

 

[JSheridan]

If it's actually the TV that is rebooting then I would bet money the problem is with the TV itself.

Does it do the same thing when watching another input?

 

[Bobby]

I have a feeling it is the receiver rebooting, not the TV...

 

[JSheridan]

Sounds like it's the receiver but the OP said 'TV' several times.

 

[harshness]

I have a feeling it is the receiver rebooting, not the TV...

If the receiver were rebooting, the the audio would be dropping out at or near the loss of picture.

 

[CheriT]

Are you experiencing an issue with the TV or receiver rebooting? If it is the receiver please try plugging the receiver directly into the wall if it is plugged into a surge protector.

 

[Crockett123]

I assume it's the receiver that's rebooting because it says "Downloading program guide" Anyway the receiver was plugged into a surge protector so I plugged it into the wall and it's rebooting now. We'll see what happens.

 

[Crockett123]

It's still doing the same thing after plugging the receiver into the wall.
How do I tell if it's the receiver that's rebooting or the TV?

 

[sam_gordon]

It's still doing the same thing after plugging the receiver into the wall.
How do I tell if it's the receiver that's rebooting or the TV?

Set the TV to another input with a picture (could even be receiver noise). Does it keep doing the same thing?

 

[Crockett123]

OK -- I set the TV to the antenna input and it appears to be OK – at least it hasn’t rebooted yet and it’s been 15 minutes with the local TV channel still on. So it appears to be a problem with the receiver. Thanks for the suggestion – I hadn’t thought of that!

So it looks like I should call for a Dish receiver repair!

 

[TheKrell]

So it looks like I should call for a Dish receiver repair!

Yes but I would definitely pick a DIRT member such as Cheri above and ask her to replace it.

 

[Crockett123]

Yes but I would definitely pick a DIRT member such as Cheri above and ask her to replace it.

So Cheri - how do I replace the receiver?

 

[thomasjk]

You have to send her a PM (conversation) to get started. Click on her name to get going.

 

[dwarren2]

Which receiver? If it's a VIP dvr, get an ehd and dump as much as you can from the dvr to the ehd.

 

[Tampa8]

Handshake issues can cause exactly what you describe, but overheating or a bad hard drive can also. In the past with one TV I would hear the audio but the pic was frozen, and eventually the receiver would reboot. After some experimenting I found it was the HDMI connection.

Even though it is the same TV you have had that never had this problem (I assume), it could be an HDMI cable gone bad, if you can connect with a different HDMI cable or composite and see what happens. If it is warm in your house put a small fan to blow across the receiver where the air vents are and make sure the receiver is in the open, nothing blocking the sides and nothing on top of it.