Tuesday the tech came out and asked you're wanting one hopper and one Joey and I said no a 2nd hopper and no joeys. I said its notated in my account that is what I am getting . He said to give him 5 -10 mins while he talks to customer service. He got the order modified. After that ran another line along the top of the roof to our bedroom. At first logos for channels were not showing up but after I rebooted it, they appeared just fine. It's nice to have 5 tuners instead of just 2 with prime time enabled on the hopper in the living room. Glad it's the same price as a Joey though. Way to get it done is to speak to the loyalty department and say you want another hopper and to take the Joey back.
Rep gave it to me for 100 bucks, considering the 1st rep wanted to charge 250.00. The guy I spoke with Saturday said he noticed I paid 300 for the hopper and Joey and thought he would give me a price break on it. Plus that's the price I told him I was quoted on the chat with the rep. The guy in the loyalty department couldn't have been nicer.
Rep gave it to me for 100 bucks, considering the 1st rep wanted to charge 250.00. The guy I spoke with Saturday said he noticed I paid 300 for the hopper and Joey and thought he would give me a price break on it. Plus that's the price I told him I was quoted on the chat with the rep. The guy in the loyalty department couldn't have been nicer.
