[VOOM] Odd message on a bunch of channels

D

daveh90066

Guest
Original poster
CA010

"Please verify that the access card is properly inserted"




And a day after they billed my credit card for Feb service!








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[VOOM] Re: Odd message on a bunch of channels

Hi, Dave,

I agree that is a strange message and is only affecting you since
noone else has yet posted a problem with receiving VOOM. Listening to
music here so don't have it on to check.

Have you tried removing and reinserting the access card? We had to do
this one time a year or so ago. It is behind a little door in the
middle front of the STB. If this doesn't work maybe others on here
can help you.

Listening to music under rainy (darn, no snow) Seattle skies, Gill


--- In VOOM@yahoogroups.com, "daveh90066" <sooper_chicken@h...> wrote:
>
> CA010
>
> "Please verify that the access card is properly inserted"
>
>
>
>
> And a day after they billed my credit card for Feb service!






------------------------
 
Re: [VOOM] Re: Odd message on a bunch of channels

I recently lost Equator channel so I un-plugged my box and its now coming in. Voom recently did a channel re-alignment so you will notice things are moved around. Call customer service if nothing else works.

Matt
----- Original Message -----
From: seattlesatelliter
To: VOOM@yahoogroups.com
Sent: Saturday, January 22, 2005 12:17 PM
Subject: [VOOM] Re: Odd message on a bunch of channels



Hi, Dave,

I agree that is a strange message and is only affecting you since
noone else has yet posted a problem with receiving VOOM. Listening to
music here so don't have it on to check.

Have you tried removing and reinserting the access card? We had to do
this one time a year or so ago. It is behind a little door in the
middle front of the STB. If this doesn't work maybe others on here
can help you.

Listening to music under rainy (darn, no snow) Seattle skies, Gill


--- In VOOM@yahoogroups.com, "daveh90066" <sooper_chicken@h...> wrote:
>
> CA010
>
> "Please verify that the access card is properly inserted"
>
>
>
>
> And a day after they billed my credit card for Feb service!






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[Non-text portions of this message have been removed]



------------------------
 
[VOOM] Re: Odd message on a bunch of channels

--- In VOOM@yahoogroups.com, "daveh90066" <sooper_chicken@h...>
wrote:
>
> CA010
>
> "Please verify that the access card is properly inserted"
>
>
>
>
> And a day after they billed my credit card for Feb service!


You have to call 1-800-getvoom and have them send a "hit" to your
box. I had the same problem. That fixed it.

-k





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