B
berockin1
Guest
Original poster
I called last nite and was told for existing customers" like me" it
would cost $49.00 to install up to three more receivers. And the cost
would be 5.00 per month per receiver... That's what was offered to me
since I already lease my original STB. I even confirmed that my
original STB fee which is 9.50 per month will go down and they said
yes. ALL receivers are going to be 5.00 per month. I have them
bringing out 2 more receivers on Jan. 5th.
--- In VOOM@yahoogroups.com, "Michael Crawford" <mwc@m...> wrote:
> I've been a charter member since November of 2003. I've stuck with
them
> through thick and thin so far.
>
> I have one receiver, and still have cable. With the addition of
Sci-fi,
> HGTV and USA, I don't have any other channels I need, but I still
needed
> something to push me to get rid of cable. That happened this
weekend, when
> I replaced my bedroom tv with a plasma.
>
> So now I want three more receivers to finish out the house, and
there's the
> holiday special, 3 receivers for a buck installed. I figured that
would be
> only for new customers, but the first customer service rep I talked
to said
> no, I could do it too. Great! I wanted to double check with my
wife before
> committing, but called back this evening with the go ahead. Now
the rep
> tells me no, it's only for new customers.
>
> I certainly hope that Voom doesn't think they can charge me $50 a
tv to get
> a box plugged in. If that's the case, I'll drop voom, nice as it
is, and go
> back to cable. At the end of the day, if you aren't willing to
provide any
> sort of whole house answer at a reasonable cost to your long
standing
> customers, you'll lose them. And you'll lose the good word - and
add bad -
> when you really don't want it.
>
> Michael
> MWC
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would cost $49.00 to install up to three more receivers. And the cost
would be 5.00 per month per receiver... That's what was offered to me
since I already lease my original STB. I even confirmed that my
original STB fee which is 9.50 per month will go down and they said
yes. ALL receivers are going to be 5.00 per month. I have them
bringing out 2 more receivers on Jan. 5th.
--- In VOOM@yahoogroups.com, "Michael Crawford" <mwc@m...> wrote:
> I've been a charter member since November of 2003. I've stuck with
them
> through thick and thin so far.
>
> I have one receiver, and still have cable. With the addition of
Sci-fi,
> HGTV and USA, I don't have any other channels I need, but I still
needed
> something to push me to get rid of cable. That happened this
weekend, when
> I replaced my bedroom tv with a plasma.
>
> So now I want three more receivers to finish out the house, and
there's the
> holiday special, 3 receivers for a buck installed. I figured that
would be
> only for new customers, but the first customer service rep I talked
to said
> no, I could do it too. Great! I wanted to double check with my
wife before
> committing, but called back this evening with the go ahead. Now
the rep
> tells me no, it's only for new customers.
>
> I certainly hope that Voom doesn't think they can charge me $50 a
tv to get
> a box plugged in. If that's the case, I'll drop voom, nice as it
is, and go
> back to cable. At the end of the day, if you aren't willing to
provide any
> sort of whole house answer at a reasonable cost to your long
standing
> customers, you'll lose them. And you'll lose the good word - and
add bad -
> when you really don't want it.
>
> Michael
> MWC
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Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
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