"We cannot process your request to change your programming" (1 Viewer)

Register Today to see less ads! It's Free!

yardline

SatelliteGuys Pro
Aug 21, 2005
195
0
So for the last week, every time I go to my account and want to view or manage my programming, I get this "We cannot process your request to change your programming package. Please call 1-888-884-2741 to make these programming changes to your account." What's the deal with that? I can't even add a movie channel if I wanted to online.
 
Register Today to see less ads! It's Free!

mike123abc

Too many cables
Supporting Founder
Sep 25, 2003
23,834
2,581
Norman, OK
I changed mine yesterday, looks like they added a new interface, perhaps they are in the process of rolling it out, and they have not gotten to your account yet.
 
Register Today to see less ads! It's Free!

scots

SatelliteGuys Pro
Lifetime Supporter
Sep 5, 2006
368
84
Raleigh, NC
Mine did this as soon as I added the penny Cinemax for a year deal...about a week now. Don't know if there's any connection, or just a coincidence.
 

dishbd

SatelliteGuys Pro
Jan 4, 2007
169
0
Mine did this as soon as I added the penny Cinemax for a year deal...about a week now. Don't know if there's any connection, or just a coincidence.

Interesting, mine has been the same way since I added Cinemax for a penny as well.
 

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,194
Germantown OH
I've gotten that message when trying to make a change online far more often than I've gotten a change done successfully. I suspect it's just a bug in their system.... Call in and they can do it though.
 
Register Today to see less ads! It's Free!

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top