DarrellP said:
I just fired off an email to Voom CS about the guide being mucked up for several weeks now, since several people have posted that the CSR's are ignorant of the fact, let's see what the reply will be.
Here's the reply, no mention of wrong info, just time:
Thank you for contacting VOOM,
I certainly apologize for any inconvenience. We are actively working to improve our program guide. Right now, if a program starts at a time that is not on the hour or half hour, the time in the program guide is sometimes inconsistent with the program's actual time. While I do not have any information as of when we may make these adjustments, I can recommend you visit our web site and sign up for email updates. That way you will be contacted with the latest VOOM developments, as they become available. Once again, I apologize for any inconvenience this has caused you.
Thank you for contacting VOOM
I responded to this email and received this one just now:
Thank you for choosing VOOM - HDTV Delivered!
As a growing company, we certainly appreciate your feedback. I apologize for the problems we have been having with the incorrect program line up. I will be forwarding this information with the right people here at VOOM.
Thank you for choosing VOOM - the leader in High Definition Programming!
Maybe there's hope?
