Will the higher fees make people fussier?

[Bob Haller]

Where many may overlook bugs, once the fee increase is effective, subs may call more, complain more and cancel more over problems they may have overlooked before the price increase.

things like my 722K getting lost sat screen from OTA airplane flutter. its a pain to get rid of. interrupts tv watching

E is probably setting themselves up for some nasty phone calls which may not just increase complaints and churn but demoralze some of their CSRs and between the price complaints which are sure to come, and more tech complaints CSR churn may get worse.

it takes a lot of effort to train CSRs.......

this may be a unintended consquence of the price change.......

Bet E never even thought of it. Although insider info indicates the employees think the fees are a bad move too

 

[Slamminc11]

wow bob, another thread about the whole increase thing. Really...
I think it might be time that you step back from the keyboard for a while

 

[Bobby]

yeah, it is getting tiresome.....

 

[dfergie]

Already being discussed here... http://www.satelliteguys.us/dish-ne...ill-go-up-thread-due-extra-hardware-fees.html no need for many threads rehashing same thing...