We certainly understand your concerns. We are working on the issue.
To address the concerns that have been raised, first, it is not fair to assume that because communications are encrypted using SSL that it is because there is a strategy to keep information 'from' our customers. Actually, quite the opposite (and I think you could say this about most uses of secure sites). For obvious security reasons, we don't want to specify exactly what is going back and forth, but it is part of a larger effort to fight piracy of our software. In the past we've had a pretty significant breach and because of the nature of our business we are an ongoing target.
The continuing registration verifications were implemented after the big security incident. It was part of a larger plan that involved lots of other changes to quickly regain control over unregistered versions that were out there.
Since then, we've realized that there are a lot of issues that this creates for our customers. We are working on the implementation of a registration process that we took care in designing that will address the specific concerns that have been raised (program shutting down if the connection is lost, the inability to use the software if our systems are down, etc.).
I'm not sure how to respond to the 'copy protection' e-mail because Recast as an application is available freely. The issues surround our choices on how we sell licenses to our software. As that process evolves, existing users should be able to use the software under their terms of understanding when they made their purchase and as a company we must communicate our licensing terms clearly and accurately so that consumers can make an educated decision about doing business with us.
Finally, I'd like to reassure everyone that there are provisions in place (poison pills in corporate speak) that make sure there are not any problems keeping your using your software and keeping Recast kicking well into the future even if Time Trax Technologies as a company would fold. There is of course no sign that anyone should be concerned about the ability for Time Trax to continue its business.
David K.
Time Trax