Problems with CNNHD APLHD DISCOVERY/ BTEN HD

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ATT

Member
Feb 4, 2007
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Searching for signal (771)
I just had a conversation with Directv got an appointment for 10/2/07
they don't know what's wrong.

all other channels working perfectly anyone know on what TP are they in?

my signal lvl for 103b
all TP im getting above 80 +

anyone having same problems?
 

HamburglarMan

New Member
Sep 13, 2007
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I'm having a different but similar issue

Nine of the new HD channels are not coming for me (CNN, TWC, etc). This is due to a bad BBC on Tuner 1. Channel 480 does not work for me, but 481 does. I swapped the cables before calling DTV and after working with the rep we determined that my tuner 1 BBC is bad. Both him and I found it odd that after only two weeks of having the new receiver (HD-DVR) that one of the BBC were bad. It must have been a defective unit. They're shipping me two new BBC (one as a backup just in case) ASAP.

You might want to check w/ DTV and see if you're having the same issue. Do both channels 480 and 481 work?
 

patrickpiteo

SatelliteGuys Pro
Feb 2, 2004
484
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Nine of the new HD channels are not coming for me (CNN, TWC, etc). This is due to a bad BBC on Tuner 1. Channel 480 does not work for me, but 481 does. I swapped the cables before calling DTV and after working with the rep we determined that my tuner 1 BBC is bad. Both him and I found it odd that after only two weeks of having the new receiver (HD-DVR) that one of the BBC were bad. It must have been a defective unit. They're shipping me two new BBC (one as a backup just in case) ASAP.

You might want to check w/ DTV and see if you're having the same issue. Do both channels 480 and 481 work?
Do you have a splitter or diplexer / OTA on the line that is not working?
 

HamburglarMan

New Member
Sep 13, 2007
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Do you have a splitter or diplexer / OTA on the line that is not working?

Nope. I actually have the simplest, easiest DTV setup ever. My dish is about 4 feet away from my TV just on the other side of the wall. I only have 1 receiver and two cables running out of the dish. Both of them are going to the receiver with nothing in between (other than the BBC).
 

ATT

Member
Feb 4, 2007
8
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B-band Converter

i wonder if i order B-BAND CONVERTER from directv website if that's the problem. (notice that i already have one but since hamburglarMan says that could be the problem)

it will come in 10-14 days wonder if it will come faster then my appointment on 10/2/07 ( anyone know how long it takes )

here the site
http://directv.qrs1.net/bbc/bbcForm.jsp

hope i don't get in trouble for ordering one.


=================================
my setup:
slimline Dish 5lnb
W68 switch
5 SD receivers + 1 H20 / no OTA
 

Jimbo

SatelliteGuys Master
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Jul 14, 2005
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NW Ohio - Buckeye Country
i wonder if i order B-BAND CONVERTER from directv website if that's the problem. (notice that i already have one but since hamburglarMan says that could be the problem)

it will come in 10-14 days wonder if it will come faster then my appointment on 10/2/07 ( anyone know how long it takes )

here the site
http://directv.qrs1.net/bbc/bbcForm.jsp

hope i don't get in trouble for ordering one.


=================================
my setup:
slimline Dish 5lnb
W68 switch
5 SD receivers + 1 H20 / no OTA

ATT,
When I needed them, I ordered online and Never got them, but at the same time, I called into D* and they sent them out in the mail and I had them in 3 days.

Jimbo
 

HamburglarMan

New Member
Sep 13, 2007
4
0
Which nine channels don't work? If they are channels in the Choice XTRA package, your problem could be like the one I had this morning. Read my earlier post:

http://www.satelliteguys.us/directv...annel-not-purchased-choice-xtra-channels.html

Hantu


Hantu, its nine obvious channels - the ones of either the even or odd transponders (I can't keep them straight). Channels like CNN, TWC, Science Channel, etc. They're all channels that I get in SD without an issue. I'm not attempting to open channels that I don't receive (give us a bit more credit than that). Besides, I mentioned in my earlier post that I know what the issue is. If you switch the BBC from tuner 1 to tuner 2, the other set of channels work no problem. Unfortunately I've just got to wait it out for the new BBC.
 

shmeff

SatelliteGuys Pro
May 21, 2006
444
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I had the same problem yesterday with CNN on an HD upgrade. Get this no, one even told us the new channels were turned on. I thought maybe they were still working on them. Guess I’ll be going back to swap the BBC.
 

ATT

Member
Feb 4, 2007
8
0
I thought it was normal that when i checked 103b signal level it always skip every 1 TP i was just looking @ some peoples signal reports it shouldn't be doing this, so i guess this confirms a bad BBC converter.

exp:
87 0 86 0 88 0 81
86 0 85 0 87 0 85

can't wait until 10/2 or if BBC converter to arrive
 
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