I called the other day about what it would take to switch out my 625 DVR for another Vip622. The quoted $149 is a bit steep, but I'm still considering it. There were two things that the rep said that caught me off guard and I didn't really understand.
1) He said something about there being a $5 programming access fee if the DVR not connected to a phone line? Huh? Is that true? I don't have either my 625 or Vip622 connected to a phone line at the moment. If I connect them will I suddenly save $10/month?
2) He said that the DVR is not mine... So, I spend $149 for what? The right to use it? Don't they also charge a monthly fee?
Not sure if I just misunderstood the rep, but some of it didn't sound quite right to me.
Thanks for any insights,
Craig
1) He said something about there being a $5 programming access fee if the DVR not connected to a phone line? Huh? Is that true? I don't have either my 625 or Vip622 connected to a phone line at the moment. If I connect them will I suddenly save $10/month?
2) He said that the DVR is not mine... So, I spend $149 for what? The right to use it? Don't they also charge a monthly fee?
Not sure if I just misunderstood the rep, but some of it didn't sound quite right to me.
Thanks for any insights,
Craig