Can the Super Bowl be archived to an EHD?

bearfan4

SatelliteGuys Family
Jan 12, 2007
58
6
Is there a known issue with not being able to archive the Super Bowl to an external hard drive? I tried tonight to transfer my recording of the Super Bowl and it is not available to select like all of my other recordings.
 

AbeK@DISH

SatelliteGuys Family
Oct 13, 2015
48
12
Is there a known issue with not being able to archive the Super Bowl to an external hard drive? I tried tonight to transfer my recording of the Super Bowl and it is not available to select like all of my other recordings.

There is not a know issue for that specific issue. Can you please send me a PM with your account number and 4 digit Pin # and receiver R00 and Software and Bootstrap version and the model of Hard drive and size you are using.
 

JM42

SatelliteGuys Pro
Lifetime Supporter
Nov 25, 2010
1,748
280
GA
Is there a known issue with not being able to archive the Super Bowl to an external hard drive? I tried tonight to transfer my recording of the Super Bowl and it is not available to select like all of my other recordings.

There is a known issue if you have the default PTAT retention of 8 days.

PTAT events cannot be transferred until after the retention period.

Make sure you have "Saved" the Superbowl so that it shows in your standard (non-PTAT) DVR list, then it should be transferable this Tuesday (day 9).
 

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,199
Germantown OH
A not very user friendly design, that does not work intuitively, and has to be repeatedly explained on the forums.
Who wants to bet that if you call Dish tech support about this type of issue, it wouldn't be explained about either a) reducing the # of PTAT days or b) you have to save it first (out of PTAT) ? I can already imagine some people getting their receivers replaced since something is "wrong" !
 

bearfan4

SatelliteGuys Family
Jan 12, 2007
58
6
There is a known issue if you have the default PTAT retention of 8 days.

PTAT events cannot be transferred until after the retention period.

Make sure you have "Saved" the Superbowl so that it shows in your standard (non-PTAT) DVR list, then it should be transferable this Tuesday (day 9).

Well this sucks for me since I am upgrading tomorrow to a Hopper 3.
 

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