Dish to close Customer Service Center near Houston

[dishcomm]

Dish announced today their call center in Alvin TX will be closed. 550 people work at the facility. They will be offered positions elsewhere in the company.
This is a common business practice. So why post this thread?...
The reason given is Dish executives believe they are doing so well with customer service, they no longer need all of their call centers.
http://www.bizjournals.com/houston/...podcMScVhPL3YDBceEJhqyQJxPr3HJdQN18R7RhHnDg==

 

[navychop]

So I click on the link, an article appears, immediately followed by a dialog box saying congrats I have been selected to win an iPad etc. press ok to continue. No other option. No X to close the box.

A drive by.

 

[bluegras]

Dish announced today their call center in Alvin TX will be closed. 550 people work at the facility. They will be offered positions elsewhere in the company.
This is a common business practice. So why post this thread?...
The reason given is Dish executives believe they are doing so well with customer service, they no longer need all of their call centers.
http://www.bizjournals.com/houston/news/2016/03/08/dish-to-close-houston-area-facility-affecting-550.html?utm_medium=nl&utm_source=internal&mkt_tok=3RkMMJWWfF9wsRokuaTJdO/hmjTEU5z17+ouXK6zi4kz2EFye+LIHETpodcMScVhPL3YDBceEJhqyQJxPr3HJdQN18R7RhHnDg==

thanks for sharing also at this link also

http://www.fiercecable.com/story/di...nds&utm_source=twitterfeed&utm_medium=twitter

 

[dishcomm]

So I click on the link, an article appears, immediately followed by a dialog box saying congrats I have been selected to win an iPad etc. press ok to continue. No other option. No X to close the box.

A drive by.

That's odd...I do not post links that I have not first checked myself....

 

[dishcomm]

thanks for sharing also at this link also

http://www.fiercecable.com/story/di...nds&utm_source=twitterfeed&utm_medium=twitter

That's where I saw it.. On firececable...I decided to post the entire story from ....
The Business Journal has a complete report here. <<<<< That link.....navychop said its a link to some BS thing...

 

[bluegras]

That's where I saw it.. On firececable...I decided to post the entire story from ....
The Business Journal has a complete report here. <<<<< That link.....navychop said its a link to some BS thing...

i did not know that no problem at all

 

[osu1991]

yeah it opens fine for me, but I have admuncher installed

 

[KE4EST]

Opens fine here with no ad blocker.

 

[charlesrshell]

yeah it opens fine for me, but I have admuncher installed

It opens OK for me too without the ad issue, but I like to print articles to read. So I clicked on the site's print button and it would not print unless I joined their site. So, I clicked on my browser print button to get around that and when I check print preview it wants me to log in first. Go figure, had to read it on my monitor. Anyway, I am from San Antonio and it was sad to see all those job loses in the Houston area.

 

[Yespage]

So I click on the link, an article appears, immediately followed by a dialog box saying congrats I have been selected to win an iPad etc. press ok to continue. No other option. No X to close the box.

Based on the other people's experience, you may have blown your chance at a free iPad.

 

[jerryez]

Based on the other people's experience, you may have blown your chance at a free iPad.

If something looks to good to be true, it usually is.

 

[MitchDeerfield]

Where are Dish's foreign call centers located?

 

[Tampa8]

California.....

 

[KAB]

Where are Dish's foreign call centers located?

IIRC, they announced a couple of months ago, they are consolidating their CS into a new facility in Englewood, CO.

 

[navychop]

That's odd...I do not post links that I have not first checked myself....

i did not know that no problem at all

yeah it opens fine for me, but I have admuncher installed

Opens fine here with no ad blocker.

It opens OK for me too without the ad issue, but I like to print articles to read. So I clicked on the site's print button and it would not print unless I joined their site. So, I clicked on my browser print button to get around that and when I check print preview it wants me to log in first. Go figure, had to read it on my monitor. Anyway, I am from San Antonio and it was sad to see all those job loses in the Houston area.

Maybe an iPhone - AT&T combination?

 

[aelli614]

Where are Dish's foreign call centers located?

philippines

 

[aelli614]

Who knows the reason. Sad part is 90% of my friends work here including my wife. No severance package. The closest elsewhere is 8 or so hours away.

 

[MitchDeerfield]

Ma

Who knows the reason. Sad part is 90% of my friends work here including my wife. No severance package. The closest elsewhere is 8 or so hours away.

Make America Great Again.

Too many American jobs are going overseas.

 

[AZ.]

Ma



Make America Great Again.

Too many American jobs are going overseas.

Your funny....Its been happening since the early 80's.....all the sudden people notice?...We dont have factory's anymore....Just warehouses!.....to funny

 

[MikeD-C05]

I wonder if they don't really need the csrs , but they just plan on having people talk to foreign csrs or just wait on the lines longer for help. Either way it won't help them in the top 10 hated companies in America list. DISH ranks in the top 10 every year for most hated customer service to do business with.