I just had our Hopper 3 installed four days ago, replacing two Hopper 2s. So far, I hate the remote, but that was easily fixed by synching the old remote back. I have two issues that I am wondering if anyone else has experienced, and I would like to know how can I fix the problems.
1) There is never a red LED showing on the front of the Hopper indicating that a recording is in progress. This is a real problem for our family.
2) The timers list will not maintain the priorites that I assign to recordings. Every time I go into the list, the priority numbers have been changed to different shows in the list. There seems to be no rhyme or reason to this, and it will certainly screw up my recordings if I cannot get it fixed.
I did not see my installer take this unit out of a box like he did the Joey. Is it possible that I got a refurb or someone else's reject from earlier in his service day?
1) There is never a red LED showing on the front of the Hopper indicating that a recording is in progress. This is a real problem for our family.
2) The timers list will not maintain the priorites that I assign to recordings. Every time I go into the list, the priority numbers have been changed to different shows in the list. There seems to be no rhyme or reason to this, and it will certainly screw up my recordings if I cannot get it fixed.
I did not see my installer take this unit out of a box like he did the Joey. Is it possible that I got a refurb or someone else's reject from earlier in his service day?