Recent content by bfollowell

Yeah, I got the email today too. I checked the account and, even though I was offered, and requested a $104 refund to my credit card, they just put all the credits towards my account instead. I guess it's no big deal either way. Now I basically don't have a DirecTV bill for the next 2.5 months...

Well, I just got off of the phone with customer support. It was pretty easy to take care of. They looked at my account for a few minutes and quickly verified that they had not applied $110.21 worth of credits to my account. They asked me if I wanted to apply it to future bills or if I wanted an...

Nope. I have paperless billing and autopay as well. That was $10 of the $103 credits that I didn't receive this month. Good advice about checking the bill before it actually posts though. Thanks for the info and the dates. I'll set myself a reminder to check the bills in the future to catch any...

Well, I just received my third bill from DirecTV. Instead of the roughly $50 bill I was expecting, I saw they charged my credit card $154 dollars! When I started looking the bill over, I noticed that they conveniently left off $103 dollars worth of credits that I'm supposed to be receiving. Is...

I have noticed this too. For example, Saturday night, February 22, 2014 is the season premier but it shows a first aired date of October 28, 2013. Even if it has already aired in Canada or England or wherever, I'm pretty sure it didn't air that early. The next episode, March 1, 2014 shows a...

Nope, nor has there ever been. I've never even programmed the channels. I have my DirecTV Genie on HDMI1, a DVD player on HDMI2, and that's it. I've finally started coming up with some Google searches for issues somewhat similar to mine. I'm thinking it may be some sort of conflict/issue with...

I have a very strange situation taking place with my new television and DirecTV setup. I say it's happening with the setup because we had DirecTV service with a Genie DVR installed at the same time that we got a brand-new Samsung UN46F6400 46-Inch television and I have no idea what is causing...

Thanks but I think that just takes me right back to the same place I was getting stuck. You're saying go to Settings, Recordings. I'm pressing the DVR button on the remote. I'm pretty sure they take you to the exact same place. From there you have to select Schedule, then from there you can...

I feel pretty silly but, is there any way to get at a timers list on a ViP722 with no signal coming to it? I got a great intro deal that Dish couldn't beat that'll save me about $700 and switched, at least for the next two years, to DirecTV. They hooked up yesterday, the Dish Network dish is...

Well, I took the plunge. I signed up for DirecTV today. They'll be coming to install our Genie and Genie Mini Saturday afternoon. We're really looking forward to it. I have a question about streaming/accessing local media. I have a local network inside my house but we have no wired high-speed...

Should I assume that, if I sign up for new service tomorrow, that I would be getting the latest version of the Genie and Genie Mini, the HR44 and C41, respectively? Also, we don't have "real" wired high-speed Internet available where we live. We have expensive, slow, extremely bandwidth capped...

Oh, OK, I gotcha now. Thanks for clarifying guys. I think I may use the advice on the HDMI cables though. I have two televisions close to where I'd have my main television and Genie. One room is directly above on a shared wall and it would be an easy run through the wall. The other is in the...

Thanks for the info. On the OTA add-on, if I were to get that, would the OTA channels feed down to any client devices or would they only be viewable on the main Genie console? Also, I know Dish charges $7 a month for each Joey (client device). You're telling me that the client devices are free...

I've been a Dish Network customer for years and I'm considering jumping ship. I've had no major problems with service but my wife and I just bought a new Samsung television from Best Buy. While we were there, a DirecTV rep approached us and started talking to us about service. I mentioned that...

OK, thanks for the info guys. I think I'm going to jump on this tomorrow. If I call to upgrade, does it require a home visit by an installer or will they just ship it to me at home? If I'm planning to use wi-fi to connect my Joeys, I wasn't sure if there would be any changes that would need to...