I have a very strange situation taking place with my new television and DirecTV setup. I say it's happening with the setup because we had DirecTV service with a Genie DVR installed at the same time that we got a brand-new Samsung UN46F6400 46-Inch television and I have no idea what is causing the problem.
I say we got these at the same time but I guess that isn't entirely true. We had the television for about a week before the DirecTV was hooked up. We never experienced any issues like this when Dish Network was hooked up or for about the first week that we had DirecTV.
The problem is that the television will change from the HDMI input that I have the satellite coming in on and will change to channel 3 of the built-in tuner, which has nothing coming in on it. The screen changes to snow and I get a message saying the television has experienced signal loss. It was really strange because I was watching a show on the DVR and it kept happening at the exact same spot on the show. I had to go to another TV that had a Genie-Mini hooked up and experienced no problems from there. However, it also happens at random times when no one even has a remote in their hands.
The DirectTV remote is programmed to control the television as well so it could be something about the television itself or its remote or my Genie remote. The problem happens a couple of times a day, maybe three or four if I'm watching a lot of television, but the instances are hours apart, making it very hard to troubleshoot.
I have no idea how to narrow the problem down to the root cause. Has anyone ever experienced anything even remotely like this? Any advice would be most appreciated.
Thanks.
- Byron
I say we got these at the same time but I guess that isn't entirely true. We had the television for about a week before the DirecTV was hooked up. We never experienced any issues like this when Dish Network was hooked up or for about the first week that we had DirecTV.
The problem is that the television will change from the HDMI input that I have the satellite coming in on and will change to channel 3 of the built-in tuner, which has nothing coming in on it. The screen changes to snow and I get a message saying the television has experienced signal loss. It was really strange because I was watching a show on the DVR and it kept happening at the exact same spot on the show. I had to go to another TV that had a Genie-Mini hooked up and experienced no problems from there. However, it also happens at random times when no one even has a remote in their hands.
The DirectTV remote is programmed to control the television as well so it could be something about the television itself or its remote or my Genie remote. The problem happens a couple of times a day, maybe three or four if I'm watching a lot of television, but the instances are hours apart, making it very hard to troubleshoot.
I have no idea how to narrow the problem down to the root cause. Has anyone ever experienced anything even remotely like this? Any advice would be most appreciated.
Thanks.
- Byron