Recent content by dclark

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    Can I get any credit if I threaten to go to cable?

    That's a pretty lame statement. Six years ago, I BOUGHT my equipment and have been paying DISH $70 a month ever since. Now, someone who has never given a dime to DISH, can cal them up, and they'll give them up to FOUR new boxes. How much do those boxes cost DISH? Are they keeping my rates up? I...
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    Can I get any credit if I threaten to go to cable?

    I have been a DISH customer for the last 6 years. I really want to get a HDTV pvr. However, I don't like the idea of shelling out $1000 on a box w/o any incentives, especially a 921 instead of TIVO. If I called DISH and told them that I was thinking of going to Direct or cable, what are the...
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    Should I wait, or go with Direct now?

    Well, I talked to several different people over a Direct. I was told that would give me a free basic reciever to replace the one that I paid $900 for back '94, free installation and two movie channels for $2 a month for 6 months. I think this is just pathetic. If I am going to make a $1000...
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    If you cancel, watch your CC

    Escalate? Has anyone ever defined what "escalate" is? I have never heard of an "escalation" department. Escalate is code for VOOM waving the middle finger at you. Their use of credit card fraud helps them buy a little time before bankruptcy kicks in.
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    Should I wait, or go with Direct now?

    I want a HDPVR. But, I really don't want to get screwed on the deal. I was one of the first to sign up with them, paid $900 for a RCA reciever (which sits in the garage) then, a year later, the prices dropped and they were offerring free programing. Well, I have been with DISH for six years. I...
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    VOOM is HDTVs Future..!!!

    How the hell would you know what my intentions are anyway? When I plucked down $437 for VOOM, I wanted high definition programing and ota. That's what VOOM promised. The brochure promised this, the VOOM CSR's did. They all said that if I subscribed to VOOM, I would get high definition program...
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    VOOM is HDTVs Future..!!!

    5. Once voom had your money they had no obligation to refund anything to you, they did it as a customer courtesy for early adopters. B.S.! That is ignorant! I signed with them back in March. The contract read that I could discontinue the service withing 30 days and get a money back...
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    If you cancel, watch your CC

    I replied to this ropic because: 1) Anyone who is considering subscribing to VOOM should be aware that there is a chance that VOOM will not honor the agreement that a subscriber enters into. 2) They may refuse to refund your $ and give you the run around with your credit card. What are the...
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    If you cancel, watch your CC

    You mean the same wilt that, if emailed, could get my ota to work? I emailed him back in march and that didn't do any good- it was just a waste of time like the rest of VOOM. Any company that doesn't honor its contract with its customers should be avoided. I shouldn't have to email "wilt" or...
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    If you cancel, watch your CC

    First, do realize that VOOM is a corrupt to the core company! I have been trying to get my $439 back form them since APRIL!!! At first they said the check was in the mail, then it was credited to my acct. Then they did the old "will expedite this..." , then they did the "will send up a level.."...
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    Anybody having Voom in Carson City, NV ?

    Take my advice and run, not walk from Voom! I had Voom (I'll get to that in a sec) and no, no ota. The picture and box wasn't too bad with regular VOOM until they sent an "update". Oh, I live near Mark Twain ES in Carson City. I bought the $50 certificate at Sears in Reno and VOOM billed me...
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    VOOM won't give me back my $!

    Who the hell are you to call me a troll? I have plenty of cash in my various accounts. This is consistent with being careful with money. I do think that $400 for one months worth of service with buggy service is too much. Voom promised a money back guarantee in the literature. They are not...
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    VOOM won't give me back my $!

    They are a bunch of weasels! I cancelled them early last month. SO, where is my refund? I called a csr weasel who lied to m e and told me that VOOM credited my credit card (my credit card company says that they never did). The weasel also told me that since they credited my account (no, they...
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    ISF Calib.

    [There is a calibrated Mitsubishi in my local store, it looks to me like a dust coated. I am very picky on colors based on my knowledge on art, painting and photography, I tweak the TV to make it please my own eyes... That says it all. Most people are so used to watching TV with exagerated...
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    Another successful Voom deinstall!

    I did get the update. It did help surfing. However, it made other things worse. SOmetimes, you would have to slect the same channel more than once to not get a "channel unavailable" message. I got glitches and reduced pq. Overall, I' liked it better before the "update". The picture was...