Recent content by deacon70

last week one of our over the air channels went AWOL, all the rest were fine. After doing the CSR dog and pony show they decided to issue a check on that channel from their side. After five hours that channel came back on and was working fine. Tonight (2) different channels decided to drop...

We have a VIP622 installed for one week and all seems OK, except for the following: If you toggle between channels using the up or down arrows it will after several channel changes loose its signal. If you wait for 20 seconds or so, it will come back. Seems like the processor can't keep up.

To set up the story: We live in the country with a ton of oak trees, a Dish customer for 9 years. Dish is mounted on a OTA mast. Our 6000 receiver is slowly dying, so lets do the HD upgrade. 1- After (5) attempts to get an understandable CSR we sign up and get an install date of Sept...

Dish install spec. sheets states they will bury first 50' of cable. How much do they charge to bury the rest of the cable, per foot? What equipment do they use?

Just finished signing up for an upgrade to a 722. Soonest install date was in 17 days. This seems like a long period for an install, does this seem long to you people?

Was I whining? sorry, was just stating a fact that Dish is hurting it's self just like Dell did. I have no problem paying for service and guess who I will give my business too. Dell suffered a major drop in their business because of poor on-line or phone service. Funny, my cell service is USA...

Would very much like to talk to the CSR"S, just can't understand them. Plus their stories keep changing, hard to figure out the real story when you can't understand what the heck most of them are saying

This is a real simple request: My current receiver is on it's last legs, looking to replace it with a VIP622 or VIP722. The problem is I can not seem to get past the United Nations of CSR's. Idea's on how to go around this, would be welcome. Was an industrial instructor for many years and...

We need to upgrade a 6000u hd reciever because of a intermittent heat problem. The plan was to go with the VIP 622 which we found out only has a 90 day warranty. Dish requires 18 month commitment. I know you can buy the insurance, but why should we commit to them when they only commit for 90...