Recent content by dnsguy

Well, I put in my two weeks a week ago because I am being transfered to Japan with the military. When they found out they fired me a week early. So I don't have the issue of taking lunch anymore just all the missing money. And they know if I take a lunch and how long. We have to check in and out...

There's no need to call me a moron, you ass. Just kidding. Yes you are absolutely correct. When you come on with DNS they tell you that you get a half hour lunch, but if they make you work instead of going to lunch, or they don't allow you to come back at the end of the day to take your lunch as...

Just to let you know, DNS is well aware of this and have been since they rolled out the 1000, the CC will tell you that they have no clue what you're talking about because they don't. They have a six month churn with employee's. The "fix" from DNS is a Voom 24" dish and a dish 500. You should...

Here is the Name of the company, the name of the manager of the call center and the address. Dish Allsat Eron Green 3040 west republic rd springfield mo 65807

No, I have brought it up to management many times and was told that it was well within their right to do. I even tried coming back from the field and just sitting in the office for 1/2 an hour to make up for it, but was written up for that.

This is why everybody has had a bad experience with dish; for the past two years they have been taking 1/2 of an hour out of everyone's daily hours without notice to that person. If I work ten hours and don't write in a lunch break, because I didn't take one, the manager writes it in without any...

There is a new point dish screen rolling out with new software. Might have seen it on 322's already. It has a flashing yellow sign to let you know. It has basically made the signal reading the same on all receivers. You should expect a DROP IN THE READING NOT IN STRENGTH of about 30 points.

Actually dish will give you one free

anything over 5 drift we replace the LNB. But anything over 10 could be a false reading. Replace it.

I'm done with Dish. I lose signal on the 129 once every 20 minutes. Every time I call they send a tech out to fix it and every tech says that there is nothing they can do! They say it's the sat. The CSR says it's the dish. Who's lying to me?

Mexico? You should not have it in mexico

No it is Nationwide. Everything is a step by step process and everyone gets retrained. New tools and all.

There was a DNS update put out a while ago about this problem. Just like bhelms said the update said that the connection to the board was underbuilt and that on installs we ( techs) are to use component not hdmi.

So DNS is standardizing everything when it comes to a installation. I say it's about time. This will fix so many problems that are posted on this site. This will weed out the bad techs that cut corners. It was getting way out of control.