Search results for query: *

Have you already registered your iPhone 7/app while on the same Wifi network as your genie? If so, and you get this while outside your home, this is a known issue (still happening to me). If you are getting this while trying to register your device while on the same Wifi network, then this is...

I was wondering if anyone knew how to factory reset a Genie 2.

I don’t really know the technicalities so this is just my guess. It could just as easily be a bug. However, it appears the point of using HLG for HDR is precisely because it doesn’t use metadata at all. As the article below explains, using metadata for broadcast tv is not ideal, and HLG is a...

I have a 2016 LG OLED. It apparently received a software update this summer to make it compatible with HLG.

Update: When I got home I managed to find another HDMI cable (made sure it was the latest High Speed with Ethernet). That seems to have fixed the problem. The guide still appears dim with HDR on, but neither it nor the tv picture are washed out like they were before.

FYI here is video someone just posted where they are getting DTV 4k hlg hdr to work on an LG OLED TV. So that confirms it is HLG and that it should work. I thought I’d already went through the settings on my tv and Genie mini, but I’ll give it a go tonight again just to make sure.

Could be a bug. Never having seen the HLG notification come up on my screen I did some research on it and it appears to be a format that allows for backwards compatibility with non hdr TVs, and is developed for broadcast tv. It made sense that this might be the version of HDR that Directv would...

I got the new guide update with HDR functionality the other day. Last night I tried watching the Wisconsin basketball game in 4K and noticed the picture was extremely washed out. When I brought up the guide, it too was extremely dim and washed out. Messing with the picture settings did little to...

So, the “connected” indicator on my directv.com account only lasted a couple of hours before reverting back to red dot and “reconnect to internet.” Everything works normally (I get on demand), so I’m not too worried over all. The only reason I was kind of worried is I thought that maybe, if...

I thought the software updates for the Genie 2 came over the internet.

That seemed to do the trick. Thanks for the advice!

I apologize if this is a dumb question, but when I log into my account on directv.com and go to "my equipment," it currently has a red dot beside my genie 2 and says "reconnect to internet." Previously this had a green light and indicated my receiver was connected. However, my Genie 2 is...

I’ve got the 2016 model and it is RVU capable. I assume yours will be too (it appears as an app in their webos App Store). That being said, I agree that you should just go with the c61k (which is what I did). I hear it is faster and more responsive than the RVU, and you don’t save any money...

You can also call in and tell them you just cancelled and want to see if there's anything they can offer you. That's how I got my win back offer.

To follow up, it looks like I have to do some port forwarding to make this happen, which is a little outside my range. If anyone has guidance on how to set up the genie 2 for port forwarding, I'd appreciate it. I found some guidance on the internet but it was specifically for an at&t router...

Those are great routers and, in fact, I have one laying around the house. If I could figure out a way to run the mesh system and the nighthawk separately, that might be an inelegant solution.

Ok. So I used an old ASUS router (the one T-Mobile provided if anyone cares) and thus resolved the issue. However it isn't a practical solution. I guess if anyone has any router configuration advice I'd gladly take it (I'm using Google Wifi mesh system).

It doesn't say "enabled" exactly, but the iPhone and iPad Pro are registered. (Ignore the other iPad referenced, that is an old iPad that was previously registered to the hr54)

Yes. Registered both devices. Selected the HS17 in the live streaming options. BTW, everything worked fine with my hr54.

I was just wondering if anyone was experiencing a similar issue. I recently got a Genie 2 installed and am now having trouble streaming outside of the home. Basically, the DTV app works perfectly when I'm at home on my wifi network (on both iPhone and iPad Pro). I can steam all my channels and...

Were you ever able to resolve this? I've had a similar thing happen to me. Cancelled, resigned, and now can't access online account. Initially it kept directing me to AT&T website to link accounts. The difference is I haven't had any other AT&T service, other than DirecTV, for over two...

Next door, same block.

I hadn't because my experience is that then you get the hard sell to sign up for service right then. I'm not yet ready to commit, don't really want to waste the salesperson's time, and was hoping someone might know the answer off the top of their head. Sorry.

Hi all, long time lurker, first time poster. I'm looking at getting Directv and I was wondering if it was possible to bundle with new wireless service (unlimited plus) in order to get the two-year price guarantee. I know unlimited plus gets you $25 off a month, but I was hopeful it could also...