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My year one discounts dropped and my bill rocketed up $60 two months ago. I called in last month to see if they could offer an additional deal or I was going to eat the cancellation fee and jump to Dish. The rep set me up with free HBO and $47 off for a year. She said I'd have a new 12 month...

I need some help/advice. My 85 year old Grandmother has DTV. My cousin who lives in the basement has a HD DVR. The TV she uses upstairs is an old tube TV with a standard box. The TV has crapped out. We replaced it with a nice new HD set but it won't work with her box. She called to get them to...

I bought an owned H24-100 off Ebay. I want to add it to my current set up. I have a HR24-100 DVR and a H24-700with a Whole Home DVR setup. I split the cable from the HR24-700 so it would also work on the new H24-100. When I hook it up it stays on Step 1 of 2 Checking satellite settings. I know...

I have a HR24-100 in the basement and a HR24-700 in the bedroom. I want to add another receiver so I can access the whole house DVR. Would it be better to buy another HR24-700 on Ebay or go through DTV?

On my box in the bedroom, HR24-700, when the new software tries to download (057B I think) the download stays at 0% and after 5 or minutes reboots to the old software. In the upper left hand corner above Searching for new software, there are a bunch of numbers that change around example 1/4/9...

Two of the local channels I get through the OTA tuner hooked up to my HR21 have stopped coming in. They are WKYT and WTVQ. I checked my rooftop antenna & the coax, and everything seems okay. If anyone has any suggestions, please let me know.

Two of the local channels I get through the OTA tuner hooked up to my HR21 have stopped coming in. They are WKYT and WTVQ. I checked my rooftop antenna & the coax, and everything seems okay. If anyone has any suggestions, please let me know.

My 18-month contract with Dish expires a week from today. I looked into Direct and I simply could not pass up the AAA deal. I called tonight and they will be here on Wednesday morning to hook me up. I got Dish for the HD and now I am leaving for the same reason I signed up to begin with.