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Actually I never provided a social security number and it was all done legit under my name and just a fictitious address, I actually had to pay a $300 fee for not providing a SSN but they allowed me to pay it $5 at a time per statement, so I was okay with it. I won’t try to avoid paying, I...

Yeah for sure that is what I plan to do, I mean it is on me, I can’t expect them to pay for this stuff from Canada and I’m just grateful I just have to send back one receiver. I asked them to remove the other receivers from my account since hey said I don’t need to send them in order to avoid...

I can use a parcel forwarding type of service but it’s a good 3 hours of driving combined, so more economical to just pay out of pocket

Yay, spoke to a 3rd agent for a 3rd time who said i only have to send back HR44 and not my older receiver, so at least the cost will be less for me

I’m sending back from Canada, I don’t have the prepaid boxes they ship out to the customer

That’s the difference, the box they send you has prepaid postage affixed to it, that won’t be my case.

They still want me to send back all my HR24s and cards, that would be so much easier if it was just my HR44. I explained the situation, no they can’t email prepaid labels, and they said to walk in a UPS store with my email and account # and it will be free, doesn’t make sense, and they specified...

I don’t want to over complicate things going that route, I’m an hour away from a US town, so it’s not an issue for returning them in the USA. Does anyone know if any of the following can be done: - I bring the the receivers to a USPS store for them to pack and return boxes using Directv...

So I have been a loyal subscriber for 10 years, but I just can’t do the $180/month anymore and it is hard to justify because the family doesn’t watch live tv anymore, it ends up being 95% Netflix. What is the best way to proceed with the cancelation and return of equipment? Will Directv insist...

Why lower my plan when I can negotiate a better price through retention, never hurts to try and always helps to learn a from the experience of others in regards to retention pricing.

You are correct on me being a long time user, almost going on 10 years. And yeah it sucks that HD Extra isn’t included. I was hoping for feedback from other people in a similar situation that were able to reduce their fees.

I’m paying a boat load for my Directv services, here is a copy of my charges, how much better could I realistically be doing with a retention type plan if I threaten to leave? Also, does anyone else have this credit showing up on your monthly bill? I just noticed it and I’m not a wireless...

What are the dimensions of the actual dish? I’m buying it off eBay, can you recommend a model please, including LNB. Had the LNB evolved since SWM with only 1 wire coming in to the house?

I’m trying to convince a friend to subscribe and they are concerned about dish size, what’s the current standard model available? Mine is a SWM SL5 from 9 years ago, what’s current today? And are there any differences?

I'm so out of it when it comes to blackout rules, what does that mean to me?

I haven't looked in to it yet, but what will streaming offer me over the transmissions I receive and record from my receiver? Is the steaming done from the receiver or an App on my Apple TV or iOS device? Is there a limit to how many devices can stream simultaneously? What is the quality of...

I've never subscribed but I'm interested now. I follow the Montreal Canadiens, will all of their regular season and playoff games be televised? Is there any situation in which they would not be? The season price seems reasonable, but not if I'm going to miss any games. Also, I was reading you...

To get it to work, I have unplugged the power inserter for a long time, but I'm not sure if that is what solves it because a short term unplug didn't help in this particular instance. It's happening again tonight on the one receiver, I ran the receiver test, Diagnostic code 51-404 SWM not detected.

There are unused ports, I haven't tried using other ports yet, is that a common problem / solution? I'm not sure if they are terminated, they have these rubber thing on them, here is a picture.

Yes it's just the two receivers, the power inserter goes in to the splitter, not the receivers.

I have the 775 code on just my HR44, I verified and my HR24 is working fine. I unplugged / re-plugged the power inserter, rebooted the HR44 and same thing. I'm using a 8 port switch for distribution cables to rooms, my dish is a SWM5, one wire comes down to the 8-way switch from roof. What is...

It happened all throughout winter, and it's the first time that it has not happened in a period of a week since the weather has been warmer. Is that an indicator that it is an LNB or cable issue? Which is more likely if it improves with the weather?

Just replied on equipment above. Exactly, I have reset the power inserter so many times and it would not solve the issue, but eventually it resolves after a day or so leaving everything on.

Dish/LNB is a SL5/SWM I have 1 x HR44, 2 x HR24, on one of the HR24s, I set it to one tuner, so in total I'm using all 8 tuners. I do have an extra 8 port splitter I could try. I could also confirm faulty cable/connector by sapping the HR44 with an HR24 in a different room and see what happens.

I tried ignoring it but it keeps coming back. For some reason, it always happens on Sunday evenings. Only my HR44 is affected, it either shows 775 or 771, but after a reboot, the 771 becomes a 775. I have tried resetting the power to the 8 port splitter, and restarting the receiver, but...