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I told him several times the Genie 2 does not have video outputs. It actually shows on that the will be charging 4 TV Access Fees on my account plus a prorated charge for the first month from June 1 to the normal billing date.

Is anyone being charged a $7.00 fee for the Genie 2 HR17? I have had 3 clients and the HR17 since the HR-17 came out. I have been charge three $7 TV Access Fees with a $7 credit for the first TV. I received an email today from AT&T “Your DirecTV Order Details”. I haven’t ordered anything. It...

It does take a few seconds for the screen to come up when changing channels, but I don’t have the other two delays you describe. If I press the pause button or fast forward the bar at the bottom comes up immediately.

I have had a HS-17 for three months and have not had any problems with it. It replaced a HR-54. All of my clients are wired.

I have had a HS-17 for almost two months. It replaced a HR54. I have not had any problems at all with it including speed and response.

I have a Denon 5200. It is not HDCP 2.2 either. I have the HDMI from the C61K going directly to the TV and I am using the digital coax from the C61K to the Denon for the sound. You could use an optical cable instead of the coax (I think the C61K has both coax and optical).

Yes you should be able to swap the coax with the blue base with the coax that goes to the room that you are moving the HR54 to. The HR54 has to be connected to the port on the left side of the splitter. It allows power to pass back through the splitter to the LNB on the dish. The reason I asked...

Yes as Raoul says, can you tell if the coax on the left side of the splitter (the one with the blue at the base of the connector goes to the location where the HR54 was originally?

Depends on how it is hooked up. If you have a simple splitter setup, then maybe. Maybe you could take a picture or sketch out your wiring and setup. Do you know if you have one line from the dish to a splitter and then one coax to each receiver location?

Just noticed in his last reply he said it is a HR54 so it may be that he does need to swap the coax at the splitter since the HR54 does provide power to the LNB unless he is using a separate power inserter.

Didn’t know that. Strange it is not working then when he swaps the locations.

The HR44 may be powering the LNB so you may need to swap the coax at the splitter so that the coax that is feeding the HR44 is connected to the red power passing port on the splitter.

Yes adding a C61K adds $7 a month.

Yes you can have both hooked up to same TV on different inputs. That is how I have mine hooked up. I use a Logitech Harmony remote in IR for the HR54 and had to put a piece of electrical tape over the sensor on the C61K. I use the RF remote for it.

That's what mine is doing. Hopefully the next update will correct it.

My HR54 and HR21 both detected the correct LNB when I installed the reverse band LNB, but as texasbrit said you have to continue all the way through the satellite setup to see the (cr) transponders.

Report All: 20160408-PKGV I am having audio problems with the C61K using the optical or digital coax output. No audio on 4K channels until you change the channel to a HD channel and then back to the 4K channel. Also, no audio and no video on channel 104 when going from channel 106 to channel...

I changed mine to a coax. It did not help. Mine did not start this until it received software 0859. I feel pretty sure it is a DirecTV software problem.

I may have to try that. I am using an optical cable from the C61K and sometimes do not have any audio when I change to a 4K channel until I change to another channel and then back again. What type of problem were you having?

I have had that problem if I leave the C61K tuned to a 4K channel and turn it off. I have been tuning to a HD channel before I turn it off and have not had it happen again.

People who are using RVU's are reporting 60 fps and those of us with a C61K are only seeing 24fps reported. At least that I do not know what frame rate the signal is being sent at.

I have 11 hours HD and about 5 hours 40 minutes of 4K recorded on the HR54 internal drive and still have 87% free.

No not as far as I can tell. The last software I have received is 07e6 on 2/23

I chatted online, then called, then chatted again, and then was given a phone number and pin to call retention. I was eligible for a protection plan upgrade and still could not get a HR54 and C61K. I did get some programming credits and ordered the equipment from Solid Signal. All in all I would...

I agree that makes sense it a lot of situations. I only have one other DVR that is not used very much. I would have had to add a splitter or change one out to a larger one, so I am using the power inserted built into the HR54. I left the external one in place in case I ever needed it and...