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@ Hall: So if I'm understanding you correctly, if I had the HD channels and was using the OTA tuner to bring in the SD channels, no problem. But because it's the other way around (arguably, the only real reason someone would do this, unless you're going to a different area) I still can't get...

Re: program info. I've had it hooked up for about a week now. So the 24 hours isn't the problem. I do see program info for some channels, just not the ones I want. Sent from my DROID RAZR using SatelliteGuys mobile app

Tried to look up this and couldn't find anything elsewhere on the forums. Installed an external OTA tuner with my hopper recently and am excited to get HD versions of our locals since we live in the Lima, OH area and do not get HD versions of those channels yet. However I have a couple of...

Just contacted Dish network re: this and they told me that the Lima HDs aren't yet available, is anyone actually seeing these right now?

Oh, are you freaking kidding me! I just got Dish re-installed because of a move on 10/14 and don't understand why they just didn't install this version. ARGH!

I'm one that's in the camp of Lima, OH and have not seen the HD channels pop up yet. I'm assuming I'm still on the Western arc, how can I tell what arc I'm on? And what would the change entail to try and move to the Eastern arc?? Sorry, if these are silly questions, I'm a noob.

Thanks everyone!

@David_Jr--can you elaborate on your comment? Are you saying, they've just been added to the 77 satellite, or that they've been there all along? And also, because I actually live in the area and get the SD versions, wouldn't I already have the eastern arc setup. Any way of knowing if they'd...

My family will be moving soon and there is an outside tower antenna on the property. I'm thinking of buying one of the OTA dongles to connect with our Hopper to try and capture some of the non-big-four channels. My question is: I live in the Lima, OH area where I belong to one of those lucky...

There are some close by, but not in the line of sight for the dish. I would say the closest one would be 10 feet behind or so.

Thanks for your replies, and yes, I did NOT save when it asked me what I wanted to do. I don't understand how the installation can be the problem as I've been watching on this system for almost a year now... The only thing that's changed has been the software upgrade to the hopper.

Tried a hard reset (unplugged and waited for like 3 minutes) and am still getting the same result.

I woke up this morning to see a message that the software on my Hopper has been updated overnight. After reading this I haven't been able to get any HD channels with a message that says "Signal loss on HD channel, tuning to SD equivalent" and the Hopper keeps kicking me to the SD version of...

I have someone coming to make sure that we're all tuned in this evening--however I did want to mention one other thing: it seems that the HD is only going out in the evening. For example, I'm watching HD locals just fine right now at 6:30 AM, but right around prime time (of course, the time...

I will PM you with details to get this fixed, but isn't it kind of stupid to put up a message that says "don't call us" if its an issue at the home?

Hello out there! My family and I recently got the Hopper and have been loving our whole home DVR and the Prime Time Anytime. I do have one complaint though and have been wondering if any of you out there have been seeing the same thing: We've had the Hopper and now HD for around 2 months now...

Thanks everyone!! I appreciate it! Next time I'll know to come here instead of calling DISH...after 45 minutes on the phone I get pretty red in the face and it's unfortunate because I really like Dish.

New to the forum so I appreciate any help that can be provided here's the situation I'm looking for advice on: I've been a loyal Dish Network customer for 6 years--I currently have a Dish 625 DVR with 2 TVs--one flat screen HD-ready TV in the living room and an older TV in the Bedroom. Last...