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The most valuable asset a business has is its credibility. When you make a public promise to do something, you do it. If you can't, at least explain to the customers the reason for falling short, and what steps are being taken to address the issues. D* does not seem to give a hoot about its...

Things are not looking too good at this final hours of reckoning, and I'm afraid that a huge disappointment looms come tomorrow. The smidgen of hope is that of the 35 new HD channels promised, only16 are definitively accounted for (12 new RSNs, 1 ABC Family, 2 Showtimes, and 1 Green). Over at...

When it comes to comparing the quality of customer service, the question is not which is better, but which is worse. When I switched back to D* 3 months ago, I had to return a couple of receivers to E*. It took me 11 calls over a 3 week period just to get E* to send me the mailing labels...

But wait for how long is the all importanrt question. I admit I'm a bigger movie than sports fan. I had been with D* for over a decade before I switched to E* when the latter started to offered Voom. But Voom;s movie programming turned so crappy that after 18 months I switched back to D*...

Yes, you're right if one takes ALL sports packages into account. I was referring in my initial post to national HD channels only.

It never fails to amaze me how many people are willing to fall into the habit of defining HD leader by the number of national HD channels. D* and E* probabaly would want us to do so, but we knowledgeable consumers should know better. The fact of the matter is, to most (admitted not all)...

I wish I had the luxury of getting both D* and E*. For those who can, it is probably the best way to go.

As another poster said, I don't mind waiting for a few weeks, or even one or two months. But if it is to be 6 months or more, that would be a different story.

Now that E* has added many HBO/Cinemax HD channels, D* better do the same, or else it would lose its competitive edge among movie fans. Look at all these channels E* has but D* doesn't: Actionmax Cinemax5star HBO2 HBOsignature HBOcomedy HBOfamily HBOzone HBOlatino I know D* has...

I am happy to report that the issue has finally been identified and resolved by a Directv technician. When Directv first did my installation, the technician used all the connectors (on the wall plates) pre-wired in my condo. It turns out that these connectors are good enough to pass a cable...

I have one HR21 and two H21. The problem only occurs with the HR21. My guess is it is software related. Unfortunately, the so called technicians at Directv are completely clueless.

I wonder whether anyone else has been experiencing this puzzling problem. Over the past 48 hourse, channels on my HD DVR Plus receiver would frequently blank out. When this happens, channels would either show a blank screen or have the Directv logo. All other functions would remain...

I am about to move, and seriously considering switching back to D* after that (I was a D* subscriber for some 15 years before switching to E* when the latter started to offer V*). Before I make my decision, I'd welcome some thoughts on one question. One can of course expect that E* will be...

Many thanks, guys.

Please excuse me if these questions have already been addressed before. I'm relatively new here. I want to use the 211's component output to feed a HD TV in one room and its HDMI output to feed a 2nd HD TV in a different room (I know the 2 TVs would show the same programs in this setup). My...