Search results for query: *

I called 800-347-3288 When the system asked me what I wanted to do, I said cancel premium. Then instead of transferring me to a rep, it asked which premium did I want to cancel. I repeated the process with each premium I wanted to remove. Very simple. I then got the confirmation email...

My 3 month free trial on all the premiums was ending soon. To my shocking amazement, the automated phone system canceled each channel per my request. I didn't have to speak with someone overseas to remove channels. This is a very welcome change from AT&T. FYI

I decided to return to Directv. I got $55 off Choice for a year, free Sunday Ticket, $10 off a year with auto bill pay and paperless billing, and 3 months of the premiums for free. When I made my order, they weren't able to give me HBO for a year for free. I noticed that being offered on the...

I have HBO. When I try to watch anything on demand, I always get a "spending limit exceeded" error. This issue has gone on for months. I have refreshed and rebooted my HR 54 multiple times w/ no fix. I read on an ATT forum that my account may have a spending limit set at $0 even though my...

Just noticed this issue on my HR54 today. One of many bugs I've dealt with since the new guide was released.

I have tried clearmy box before and it didn’t help. I hope I get an update soon. Another annoying thing I’m dealing with is the previous channel button will suddenly stop working. I press it and the remote will light up but it won’t switch to another channel.

Not on the late game channels. 712 still shows purchase options message.

It’s nationwide. Their Twitter account is getting bombarded with messages. Of course their idiot support group gives the canned response to reboot the receiver as if we all haven’t done that. This is why their phones are down.

I'm running 1104 and it's laggy for me. If I hit the previous button to switch to another channel, it can sometimes take a minute or longer before the title info screen pops up. I received 1104 in early August so hopefully I get a new update soon that will fix this.

I'm getting all the premiums free for 3 months. On Demand works on Showtime and Cinemax. However, on both HBO and Starz, if I select a show to watch, I get an error saying "Program Requires a Subscription". Underneath, it says "to enjoy this program, please subscribe to HBO On Demand."...

I've noticed this a few times, and it seems to be mainly on one of my C61 minis. If I watch a show, the playback is sped up every so often and then it goes back to normal. I was watching a recording of Barry on HBO last night and in a couple of scenes, the playback was a little fast/jumpy...

My HR54 was updated with the new guide a couple weeks ago. It is slower for me, especially the remote. Sometimes when I type a 3 digital channel it takes several seconds before the system acknowledges it. Everything feels a little sluggish.

A very knowledgeable tech came by this morning. He said the connection to that room was of very poor quality so he changed out with a new connector and wall plate. He also changed out my other connections to the newer ones he had with him, so I have fresh connectors and wall plates. We had...

I had the same issue with the app. I did an online chat and they re-synced the genie on their end and then I was able to connect. however, I still can't get it to find the genie on the network. glad it's a known issue as mentioned above.

in my experience, when ATT fully took control, directv wasn't quite as generous as they were in the past with offers. however, after I got the above deal, the rep said to call back after these expire and ask for another promo. That's what I wanted to hear.

the all included works for me as I prefer having 4 tvs and not having to worry about the $7/box charge. I'm guessing I will always have the all included plan (grandfathered) and that the brand new customers will only see the first tv free option and then $7 per additional box?

I had disconnected to try out youtube tv, which was a glitchy filled mistake. so I called back and got $30 off for 12 months, $7 off HBO for 12 months, and they added back a previous promo I was going to get of $51 off for 12 months.

I have a tech coming next Saturday to run a new coax to my master BR. if I somehow continue to have issues with the C61 wired, would my next best option be to get a wireless mini?

the same coaxial connection I use with the flawless H25 is the same one I used with the C61 in my master bedroom that had the glitches. the only thing abnormal I see is the coax coming out of the wall outlet is not flush. I can pull the cable from the wall plate. No idea if that could be the...

did Directv get rid of the "all included" plans where you get up to 4 tvs included with the monthly cost? That's what I got when I signed back up with them a year ago. However, I was browsing packages for my parents, and it only says the first TV is free and the old $7/additional tv charge was...

I have 2 of these. they work fine in 2 of my rooms, but in my master bedroom, I've tried both and each have the same glitch of skipping/freezing for 1-2 seconds about every 15-20 minutes. does this mean it's likely the coaxial running to that room that is the issue? I have a H25 receiver that...