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My friend (who is an existing customer) called to upgrade his DirecTV to HD and when he asked about offers or promotions, the CSR didn't really offer much, and this was speaking to the Retention department. This seemed a bit unusual considering my friend isn't under any (2 year) contract and...

Our Local TV / Oak Hill Capital Partners affiliate station just sent out this same August 1st deadline notice for their CBS WHNT (19) Huntsville AL station to be dropped from DirecTV. I'm really sick of each of these local stations presenting it as if they are alone and being singled out in a...

Can anyone share an experiences they have had when they call DirecTV to complain about the loss of Viacom channels from their lineup? Have the CSRs offered any discounts/offers to customers? I assume these offers would change over time the longer this dispute is drawn out. It's already been...

G4 stop claiming to be a video game network I wish DirecTV still carried G4 -- I watched Attack of the Show. But as everyone points out, G4 is not a video game or "video game lifestyle" network and they need to stop making that claim in press releases. They carry exactly one regular show...

I've been asking around elsewhere but wanted opinions from this forum: We have three DirecTivo R10s and need to upgrade to HD. A few questions: 1. I'm told our Internet Connection Kit (with Whole Home MRV) will allow the installer to activate new HD receivers via our internet connection, so a...

So I am supposed to order 3 PPV movies and be billed normally and take it on faith they will credit back the 3 movies as promised? I wonder if I get the three months of bill credits regardless of whether I use them or not. Or is there a dollar value to these credits? (Since I could order a PPV...

Just got a "Thanks" letter from DirecTV in honor of our "anniversary" being a customer. (Don't know if this is tied directly to the "Loyalty Program".) Anyway the letter said I get 3 Free Pay Per View Movies as a gift. It mentions I should select the "Use Credit" option after choosing a movie...

Movers versus Rentention Well, I just got off the phone with DirecTV. Movers Connection switched me over pretty quickly to the Retention department when I asked about getting new DirecTivos. Basically, Retention offered me free installation, free dish/switch, and 2 free new DirecTivos with...

Finally about to move -- before I call up DirecTV's Movers Connection, I was wondering if there was anything I should know/say to the CSR about getting a good deal for my move? Basically, I have 2 first gen DirecTivos, and want to add 2 next gen DVRs plus installation of a new oval dish...