Search results for query: *

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    Extra Charge or Not?

    Update: First, I apologize for the tardiness in my update. I had the joys of having my first child over the holidays which put the D* issue on the back burner. I made an additional call today; Short answer is that I was refunded the $138. I was told that it was an installation charge...
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    Best buy or Directv

    The reason I purchased the D* boxes at Best Buy was that I had received Best Buy gift cards for the Holidays. I also received points for the purchase on the rewards zone. Why just pay for the boxes through D* when you can get bonus points from the purchase Caveat: I have had some charge...
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    Extra Charge or Not?

    Hello everyone, Thank you for the help and comments. I am still waiting on a response from D*. It is the Holidays. I will let everyone know what they say once I get a response. till then -- Merry Christmas!
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    Extra Charge or Not?

    I have tried to access my account online, but it says it is currently down. Bill Reads: Plus HD DVR Monthly - 72.99 HBO, STARZ, Showtime - 35.00 2 addtl receiver install - 138.00 Leased Receiver x 4 - 4.99 Tax and NC Video Services Tax Again, I thought it was a mistake, but D* says...
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    Extra Charge or Not?

    I am trying to email D*, but it says the account services are down. I have asked all the questions I can about it being a mistake, and the D* service rep stated that the promotions only include 1 advanced receiver and 3 SD receivers. They stated the installation charge is because I had 2...
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    Extra Charge or Not?

    Here are the specifics: Thank you for your help! Initially ordered on Wed Nov 26th (Canceled on Sat Nov 29th; Confirmed) Ordered at Best Buy on Nov 29th: Ordered the Choice Plus HD/DVR package. Included 3 months free of HBO, STARZ, Showtime, 3 months free HD, and the 12 month rebate...
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    Extra Charge or Not?

    It is a new house with the cable already ran throughout the house. The installers came out and simply installed the dish and plugged in the boxes. The only new cable went from the dish to the box on the outside of my house. D* charged me as an installation charge. They keep repeating that...
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    Extra Charge or Not?

    I just recently had an installation. I asked for 1 HD/DVR, 2 HD Receivers, and 1 SD. I ended up ordering the service twice. Once over the phone, and then at Best Buy during their Black Friday Special. Each time I ordered I was never informed that there is an Installation charge for...
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    Upgrading to New Equipment

    My son just informed me that I was losing money paying for a full HD Package while only having a Dish 811 HD Receiver. He stated that I do not get all the channels because it is MPEG2. After showing me that I am losing out on Golf Channel HD I think I am ready to upgrade. I currently have a...
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    622: Coax to TV2 Issue

    Update! I continued to work on the problem this morning, I unhooked and rehooked all coax cable and now I get a crystal clear picture to TV2......however...... No sound. I am currently on the phone with a tech rep and he said that they are getting several calls about this problem and he thinks...
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    622: Coax to TV2 Issue

    I remember reading about this issue with the 622 before, but I cant find the thread. I will ask again in hopes of some much needed help. I had the 622 installed yesterday. Not to bad of an installation. We connected the TV2 to the back of my Main TV and the picture for both TV1 and TV2 were...
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    Installer Here

    I have a quick question. I am getting the 622 installed right now as well as a dish 1000. Will the dish 1000 allow me to receive the Local HD channels when they are turned on in Raleigh. I would like to know because if not I would like to get it setup now for success later.
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