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I have had that exact same problem with my 921 when I first got it. I bought the unit off the internet because no one had it local. I also bought the DPP44 and set it up just like you did. I tried all of the fixes that you did and also performed troubleshooting several times with my 508...

I started having similar recording problems this week. It started when my guide font changed. I also lost the red button on the guide showing the timer. I've been setting the timer to record one hour shows and its been stopping after 8 minutes, 13 minutes, etc. Hope the next software version...

My 921 just developed the same problem today. I have been running L188 with not problems and this just came up overnight for no reason.

Still no caller ID, This is my fourth 921. The first one I had nothing, the second one- had no modem functions, the third one did not work at all, the fourth one works fine except for the caller ID, The modem seems to work on this one because I can buy PPVs. I'm tired of calling Dish, tired of...

I had problems with my 921 yesterday ( 3rd one not working), when I called dish she told me that version L186 was no longer the most current version. She said that L187 was scheduled to begin downloading last night. Has anyone seen anymore on this?

I have a similar problem, I just received a replacement 921 today because the old one did not do anything. THis one works fine except the phone functions don't work. I can't order a PPV movie and caller ID does not work. I have caller ID enabled and when I do a diagnostic check it says that the...

After close to a month of trying to get my 921 to work with a DPP44 switch and separator I gave up. A DISHTECH came out today again and said that its a waste of timet trying to get this set up to work. SO he changed out the DPP44 switch with a DP34 switch and ran another line. After several...

I am using RG-6, I don't see a MHZ rating on it but the Dish Tech checked out the cable and said that it wasn't a problem. I've changed out cables during troubleshooting. I have a dish tech coming out again tomorrow. IF we can't figure it out I'll try and run another cable from the DPP44 which...

Thanks for the help, I have output 1 going to Tuner 1 and output 2 going to tuner 2. I reset the switch matix as you suggested with the same negative result. I had the power inserter close to the separator, I moved it to within 6 feet of the switch and had the same result. I also tried to...

Well, got a new separator today, hooked it up- same problem as before, No signal from one of the outputs. I changed cable to eliminate that potential problem but no luck. Is there a chance that two of these simple devices are bad? I doubt it. Dish's only solution was to run two cables from the...

I downloaded the 186 version of software by connecting directly from the DPP 44 switch to the 921 and bypassing the splitter. I tried all combinations of connections to the 921. I also troubleshot with my 508. Output 2 of the separator does not provide a signal. The dish tech also had a 322...

My mistake, its a DPP44

IS anyone successfully using a DP44 switch in conjunction with a separator? I have a DP 44 switch that works fine until you connect it to the seperator. After 5 days of troubleshooting, changing cables, connectors, receivers, and everything else I have come to the conclusion that the separator...

I understand from Posts that there is an overheating problem with some of the DP44 Switches that were shipped. Is anyone out there successfully using any of these switches. I know a couple of people that are still shipping them.

Someone needs to update the DISH Technical Support People, They are saying that it does work. Any idea as to when they expect to have this problem fixed? I just purchased a 921 and a DP44 switch based on the info that I received from DISH Technical Support. I'm gonna be upset if all if bought...

Is there any update as to whether or not the 921 software will work with the DP44 Switch? Vessel Communications has it posted saying that it will not work. Other Dealers as well as Dish Network says that it does work. Does anyone know for sure?