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I chatted online with a rep today to voice my irritation with the loss of BTN and was told to contact the Loyalty Department. What exactly is this department going to do for me when I call?

I upgraded to the Hopper in May and have been pleased with it ever since. Until last Friday, everything was great with internet connectivity, but now I get nothing. Every other device on my home network has no problems, but the Hopper will not connect. I run everything through a Belkin N600...

After hours of reading about the Hopper on this site as well as others, I decided to upgrade from the 722 to the Hopper. I was more interested in the addition of HD to a second TV at a cheaper price than adding a second receiver, but the third tuner and PTAT features were going to be bonuses (I...

Anybody else getting it in green this morning? States it is a channel available for immediate upgrade, but when you click on it, you get an error. What's up?

Forgive me if this has been asked before (I couldn't find a thread so if there is one, I wouldn't mind the link!), but I have a question about the DTV change in February. Our local digital OTA channels are the HD carriers for ABC, CBS, NBC, and Fox while the only way to get the SD versions OTA...

He had an install today and was supposed to get a HD-DVR with a coax antenna input to DVR local HD channels. The guy shows up without that box but has one without that box but has a "new" one without the input. My friend tells him he doesn't want that one, so the guy says (paraphrased), "On...

Does anybody have an idea as to what percentage of E*'s customers subscribe to HD? :confused: