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  1. Richfunb

    D11 outage 2/27/2024 (Resolved on 2/28)

    Thank you for the info. You were correct that my ESPN issue had nothing to do with the satellite problem. I discovered that the wind had blown a lawn chair against the dish base (it's on the ground) and it had moved a just a fraction of an inch. I gently moved the base back to its former...
  2. Richfunb

    D11 outage 2/27/2024 (Resolved on 2/28)

    All of my satellite channels have come back online except for two - ESPN (channel 206) and ESPN2 (channel 209). They still default to an internet connection. This is especially weird in that the other ESPN channels (207 and 208) are being received from the satellite. Unless some of the ESPN...
  3. Richfunb

    D11 outage 2/27/2024 (Resolved on 2/28)

    So glad I found this post regarding the outage. I had been holding on the DirecTV customer service line for almost one hour, listening to a recording of 2 "pigeons" "Bobby" and "Frank" playing over and over while I waited. They were promoting DirecTV Stream instead of satellite, which I find...
  4. Richfunb

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    What we are saying is that 719.1 (D*Sat) shows the "You are authorized - enjoy the season" mesage during the free preview, but then reverts to you not being authorized after the free preview. A viewer might assume that they were getting the programming for free based on the original message.
  5. Richfunb

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    The same thing happens to me every time a new sports season begins such as MLB Baseball, Sunday Ticket Football, Hockey, etc. DirecTV usually has a free preview for a few days to encourage subscriptions and during that free preview, I receive a message on a channel saying "You are all set to...
  6. Richfunb

    Thinking of going from DTV to DTV Stream...questions

    DaveKL69 asked the question about switching from regular DIRECTV to Stream without penalty. Any answers??
  7. Richfunb

    Genie Problem?

    I have not rebooted. I'm new to the Mini and didn't even notice the red button. I'll give reboot a try - thanks.
  8. Richfunb

    Genie Problem?

    It does only happen through the Client. The same recording through the HR44-200 is fine.
  9. Richfunb

    Genie Problem?

    It's when watching a recording through the small Mini Receiver. It just happened again a few minutes ago.
  10. Richfunb

    Genie Problem?

    Two weeks ago, I replaced an old HR24 with a Genie Mini and linked it to my existing HR44-200. All was good for the first week but now a problem has developed while watching recordings on the Genie. The recording will suddenly stop and a screen will be displayed which reads "DirecTV is waiting...
  11. Richfunb

    ESPN +

    I stream ESPN+ solely for college basketball. Some games from the Big 10 (Kansas, Texas, Baylor) and many other conferences are only on ESPN+, nowhere else. After the basketball season ends, I'll drop it until next fall..
  12. Richfunb

    HR44 and HR54 Together

    I have an HR44 as the main receiver so replacing the HR24 with a Genie is okay. The instructions to return the HR24 said it should go to a recycling location, not back to DIRECTV. The instructions also said to go to that website to print out a pre-addressed label and then take the package to a...
  13. Richfunb

    HR44 and HR54 Together

    As a follow up to my original post, I did receive the Genie Client in the mail along with instructions to go to the website att.com/recycle for a shipping label to recycle the old HR24. However, when I went to that website I received the following Privacy Warning from Google Chrome. I think I'll...
  14. Richfunb

    HR44 and HR54 Together

    I'm a long time customer with HR44-200 and HR 24-500 receivers. The HR24 is probably 20 years old and now can only be turned on with a red button reset. Five days ago, I called DIRECTV Customer Service and after explaining the problem, the CSR said they would send me a Genie Client to replace...
  15. Richfunb

    Please be forewarned: Lost my east and west coast feed channels due to customers support lack of knowledge.

    I also have the East and West Coast feeds and appreciate your warning about losing them due to a package change. My own issue with DirecTV Customer No-Service occurred on February 15 when I spoke to Lynn and requested that she delete MLB Extra Innings from my account. She assured me that this...
  16. Richfunb

    Refund For Dropped Channels?

    Just checking before I call DirecTV, has anyone had success in requesting a refund for channels that have been dropped? I haven't had Altitude Sports Network for almost a month and DirecTV is facing a month end contract deadline with ESPN and the Sinclair Stations. I also was without 2 Nexstar...
  17. Richfunb

    AT&T Adds Locast App to DirecTV, Uverse

    Not sure if others have seen this but the networks have sued to stop Locast, just as they did to stop Aereo. See this news announcement: ABC, CBS, Fox, and NBC are suing free TV streaming app Locast
  18. Richfunb

    DNS service with waiver?

    If you are currently receiving locals, the local stations will not allow a wavier. DirecTV will also not allow it. Sorry but almost no one gets DNS any more.
  19. Richfunb

    Locked Receiver

    I received a software update (0x114b) for my HR44-200 receiver overnight (2:23am) yesterday. Since then, when I turn off the receiver, it automatically turns back on a few hours later. When I turn on the TV, the receiver is on and locked on whatever channel I last watched and the remote doesn't...
  20. Richfunb

    AT&T projects continued loss of subscribers

    Just received this e-mail today from AT&T which states that if you cancel any service during your billing period, you still must pay for the service until the end of the billing period. In other words, no more rebates. This may result in even more customers canceling. Haga clic aquí para...
  21. Richfunb

    Technician Visit Question

    This was my first service call in 4 years. It turned out that the problem was a bad spliter which the tech replaced. I'll pay the $99 since I seldom have a problem.
  22. Richfunb

    Technician Visit Question

    While watching this morning, both TVs suddenly went out with a 775 error message. I've been a subscriber for over 20 years and know how to trouble shoot errors. I checked the SWM and all connections (I had a steady green light), checked all cables inside and outside on the dish, and reset the...
  23. Richfunb

    MLB Extra Innings package on DTV: intermittent outages

    Game is on now on EI on both the White Sox and Astros feeds here in Colorado.
  24. Richfunb

    Whole Home Playback Issues

    I have an HR44 in the Family Room and a HR24 in the Living Room with Whole Home Service. Strange things have been happening lately with recording playback which seems to coincide with the recent software update. When I record a MLB baseball game on the HR44, the HR24 won't play it and the error...
  25. Richfunb

    Remote Issue

    Turning off the "4 Hours Of No Activity" feature worked. This morning the receiver turned on immediately, the remote functioned normally and the problem disappeared. Thank you!