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Question? If I use an address online in Maine to qualify for all available distants,ie, 8SD and 8 HD, the next screen defaults with the address I used to qualify in Maine for my billing info. Do I merely change that screen billing info to my mailing address, and it will still accept the order...

Tonight I finally received my 4 new smart cards for my 4 311 receivers. I installed the 4 new smart cards without any problems, but was surprised when the 4 receivers all came up with my 8 Distant Network channels from All American on channels 241-248 working perfectly. Is this the way it works...

I have 4 311 receivers, and no new smart cards received for any of them as of 3/1/09.

The coupon says good thru 4/30/09. I had 2 PPV movies on my bill that I just received that contained the 2 coupons. My 2 movies were rented on 1/6 and 1/13/09, and appeared on my bill I received on 2/12 covering the period from 2/20-3/19, and the 2 movies mentioned above ordered in early...

I have 4 311 receivers. Since these receivers do not have the capability of replacing smart cards, what will Dish be doing with this type of receiver during the present cycle they are going through in replacing the smart cards in those receivers that have replacable smart cards? Just wondering...

Missing 311 software release entry RandallA: (FYI) I think you have missed listing a recent software update for the 311 receiver for software release P435 in your thread which lists all recent software releases. The last one I found for the 311 receiver was on page 20 of the thread on 9/25 for...

Missing 311 software release entry RandallA: (FYI) I think you have missed listing a recent software update for the 311 receiver for software release P435 in your thread which lists all recent software releases. The last one I found for the 311 receiver was on page 20 of the thread on 9/25 for...

If you receive the BTN channel on channel 439 (either you are in a Big Ten state OR you have purchased the Sports Pack for $5.99/month, the 4 alternater games for the BTN in SD format are on Channels 5440, 5441, 5442, and 5443.

I posted this in the forum section, and so far have gotten no replies, so maybe I should have posted here first. Sorry for the duplication. I have been experiencing 5 second picture/audio freezes on all 4 of my 311 receivers since they all received the P431 firmware update about 2 weeks ago...

Thanks, Dave, for the tip. I tried it on one receiver, and within 5 minutes, I had another 5 second freeze. I suspect it's the new P431 update causing the problem.

I am experiencing intermitent picture/audio freezes on all 4 of my 311 receivers. The freezes last 3 or 4 seconds, then the programming continues as if nothing ever happened. It is occurring on "ALL" channels on all 4 receivers. All 4 receivers recently received the P431 software update about 2...

Thanks RandallA, you had the answer to my problem. My fourth receiver updated during the night of 3/18-3/19 to the new P431 software. It was a recent DHPP replacement and had a high receiver number starting with 69..... I found that this receiver was not in the range of those 311 receivers...

Sky, I think you misread my problem. I have the latest software on 3 of my 4 311's, release P4.31. It is the fourth receiver I am having trouble with. It is stuck at release P4.19, and refuses to update to the new release which was available on 3/5. And Smith,P. thanks for the tip--how do I find...

I need some advice on how to force a software update to one of my receivers. I currently have 4 311 receivers hooked up to a Quad dish. 3 of them updated to the new P4.31 software update that was released on 3/5 for the 311's the next day, on 3/6 during the night when all 4 receivers were turned...

TY!!! I missed that.

After troubleshooting my 311 receiver that powers itself off and on by itself after doing a check switch test with Dish tech services via phone last night, Dish shipped me a replacement 311 receiver today. I got their confirmation email that has a puzzling statement in it a few minutes ago. It...

I have 4 311 receivers. The last 4 mornings when I first turn on the one used the most (the other 3 are working fine), we only have a black screen with program info across the top. The epg is there, but the pic for the channel tuned into is black in the upper right corner of the epg. If I check...

Info for all 311 Receiver owners with new P419 software update: When you look ahead in the EPG guide until a new guide download is forced (about 36 hours ahead of the current time), it causes "no info" to be inserted in the guide for the current time period for some channels (not all) the next...

Thebert99, I also am in Arkansas, in the Russellville area (Dover). When Dish lost the ability to give us Distant Networks, it took only one phone call to All American to get my distant networks back on Dish on channels 241-248, you will get the 4 major networks from Atlanta, as well as the same...

I just noticed that another channel (channel 541) has been added to the Center Ice package display in the EPG. Any idea why they have added 542 and 541 in the past 2 weeks? Simply for any game overflow on the original channels 543-558? I have yet to see a single game scheduled on either of the 2...

RandallA, Thanks for the help. That procedure fixed things. I waited the suggested 20 minutes before turning the receiver back on after running check switch, and letting the guide reload before turning the receiver off. When I first turned it back on, I got a series of messages never seen before...

Pepper, The receiver IS turned off every night, for at least 4 hours and sometimes even for up to 8 hours with the remote (green light on receiver is off). No download has been received on it. That's why I was asking what to do to "force" the download on that last receiver if that's the correct...

I have 4 311 receivers. I have received the new P419 update on 3 of them in the past few days which fixed a display bug in the old P417 update that had the effect of the switch not seeing the even number transponders on sat 110 when a check switch was run. Is there a "correct" way to force the...

Update: I received the P419 update on 2 of my 4 receivers last night. I ran "Check Switch" on these 2 receivers just now (the 2 having the new P419 update for the 311 receiver), and the test passed without any problems being found on either receiver. The new P419 update is now seeing the even #...

In surfing today, I noticed that channel 542 has been added to the NHL CI listing in my EPG. It now runs from channel 542-558 instead of from 543-558 as it did before today. Could channel 542 be there for the NHL Network SD version soon to be added?