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    Cancellation charge's

    They told me that since I canceled that they also canceled all of my "credit's". That's why they charged me for my first receiver,which has always been free and also for HD even though I had free HD for life. I was just wondering if this was their standard policy when a customer cancelled. I...
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    Cancellation charge's

    I had Direct TV and was out of contract and just canceled it. They said said they would pro-rate the bill for the month and credit my credit card for the amount they owe me. I see that they are now charging my account for the first receiver which is usually free and HD for which I had free HD...
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    Great site- quick question. i have non swm sl5,1 h24 with bbc, with the 4 coax outs what do I need

    All you have to do is run one wire from the lnb to your H24 receiver. The four coax outputs are separate outputs and don't need to be grouped.
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    H24-100 DirecTV Receiver

    I just ordered a H-24 receiver and I called Direct TV and they told me I didn't need a B band converter with my slm5 dish. Direct installed the system with four cables from the lnb and not the single wire system from the lnb. So what you are saying is I need a converter before I hook it up?
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    Programming a remote

    "The channels I get" list doesn't seem to work for me. I check the channels I don't want but it still shows up in the guide but it does block out the channel if you try to watch it. Also I thought you could block all adult channels with one click but I don't see that option any more, I saw it...
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    Programming a remote

    Does anyone know if you can delete channels from the guide that you don't get or want. I want to delete all of the info channels, adult channels and channels I don't subscribe to. I know I can make a favorite's list but I wanted to make it real simple for my mother when she uses the remote, the...
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    MSG & MSG+ now being blacked out for zip code 18301

    Tonight here in Rochester NY they had the Sabres game as well as the Islander game which wasn't a sellout.
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    MSG & MSG+ now being blacked out for zip code 18301

    I have only been with Direct TV for a couple of months. It seems like a lot of people are having problems with blackouts with MSG this year. Does this happen every year like this or did the NHL change their blackout policy's? Direct TV's web site says you are supposed to get certain teams on...
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    B Band Converter needed for HR24

    If I hook my H24 receiver up at camp to an 18" single lnb do I need a b band converter? I know I'll only get the SD channels with this dish and lnb.
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    MSG & MSG+ now being blacked out for zip code 18301

    I was told I was just outside of the 50 mile blackout for the Buffalo Sabres so I should be able to get the Sabres,Islanders,Rangers and Devils. I have gotten all of the Sabres games so far as well as the Rangers and most of the Devils games but only last nights Islander game. It would be nice...
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    MSG & MSG+ now being blacked out for zip code 18301

    My RSN's (here in Rochester NY 14617) say I should get the same channels as Syracuse but except for the free preview I have been blacked out of all Islanders games until tonight's game. Then last night's Devils game was also blacked out. I have talked with Direct TV a couple of times and they...
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    satellite setup and locals?

    Chip, Thanks for the reply. When I do a new dish hook up how do I change my settings from slimline-5 and do you have to run a switch check like you do with Dish?
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    satellite setup and locals?

    I am trying to hook up an extra Direct TV SD receiver I have out in my shed. I used an 18" dish and pointed it to 101 and get everything except my Rochester NY locals. Does anyone know which satellite my locals are on? Also when I went into the setup it doesn't let me select the 18" dish, it...
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    Sunday Ticket discounts

    I have had Direct for only a month and they have called me 3 times offering me the Sunday Ticket for free if I switch to their top package. I'm hoping they will offer me something for the Center Ice though.
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    Directv Protection Plan--$5.99/Month??

    I was signed up for this too and was told I could cancel before 30 days. I tried to cancel a couple of days before the month was up and they were giving me a hard time saying I had to pay a $10 fee. Finally after the customer service person talked to a couple of people she said I would not have...
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    Locals only?

    Do you know why they don't offer it?
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    Locals only?

    Does anyone know if you can get locals only thru Direct and what it would cost?
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    LNB/dish

    I currently have an 18" Dish Network single LNB with dual outputs on the roof now which is 12 years old from my original setup from Dish Network. Do you think that would work if I just moved it around to the correct location? Thanks Iceberg.
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    LNB/dish

    I am looking to hook up one of my sd receivers up when we go to our hunting cabin this fall. Can I use any Direct or Dish dish and lnb?
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    NYC locals

    Thanks Iceberg, I just checked and I get 0 on TP16 so I guess I'm out of the spotbeam. I guess I'll keep my "locals only" with Dish for now since I can get all of the locals from NYC here on 61.5.
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    NYC locals

    Can someone tell me which satellite and TP has the NYC locals spot beam?
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    DirecTV installed HR20 instead of HR24 for new customer install!

    I had a new install over a week ago and when the installer showed up he said he had the 20's and I told him I wanted the 24's or he could cancel the install. He said he didn't blame me and called up his warehouse and they sent two out to him. He said they are short on all of the new equiptment...
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    New install question

    The 5 lnb did have a short wire coming out when he started but when he hooked the 4 home run cables up he took that one off. When he had to go re-adjust the dish he just cut one of these home run cables and hooked his meter up to it and then when he was done he just put a grounding block...
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    New install question

    I just got Direct installed last week and they installed a dish with the lnb for 99/101/103/110/119. I was expecting the lnb for just 99/101/103 (no international channels for me) and just one wire running from the dish to the house but they installed 4 wires from the dish to the house (75'...
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    New customer questions

    I do have 2 free HD receivers and free HD for life with the new install since I signed up under the old promotion. I guess I should sign up for the maximum limit on the receivers and go from there. Thanks